All Results

Skills you'll gain: Proposal Development, Account Strategy, Business Writing, Account Management, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Customer experience improvement, Sales Presentation, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Stakeholder Engagement, Loyalty Programs, Customer Analysis, Microsoft Power Platform, Personalized Service, Gap Analysis, Requirements Analysis

Sage Publications
Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship

Sage Publications
Skills you'll gain: Human Resource Management, Human Resources Management and Planning, Human Resources, Talent Recruitment, Human Capital, Diversity Equity and Inclusion Initiatives, HR Tech, Human Resource Strategy, People Analytics, Employee Retention, Recruitment, Human Relations Movement, Talent Management, Employee Relations, Human Resource Policies, Performance Appraisal, Compensation Management, Talent Acquisition, Employee Engagement, Business Development

University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Human Resource Strategy, Human Resources, Talent Recruitment, Workforce Planning, Employee Performance Management, Recruitment Strategies, Human Resources Management and Planning, Employee Onboarding, Recruitment, Talent Acquisition, Management Training And Development, Human Resource Policies, Performance Measurement

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Problem Solving, Personal Integrity, Communication, Honesty

Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
What brings you to Coursera today?

STARWEAVER
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

The State University of New York
Skills you'll gain: Child Development, Childhood Education and Development, Working With Children, Special Education, Education and Training, Teaching, Family Support, Parent Communication, Cultural Diversity, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Classroom Management, Cultural Responsiveness, Psychosocial Assessments, Behavior Management, Behavioral Management, Positive Behavior Support, Cultural Sensitivity, Creativity, Communication

Pearson
Skills you'll gain: Employee Relations, Labor Relations, Accident Prevention, Labor Law, Occupational Safety and Health Administration (OSHA), Occupational Safety And Health, Labor Compliance, Human Resource Management, Staff Management, Safety Culture, Health And Safety Standards, Workplace inclusivity, Conflict Management, Law, Regulation, and Compliance, Negotiation

Skills you'll gain: Inventory Control, Key Performance Indicators (KPIs), Medical Office Procedures, Time Management, Patient Communication, Patient Flow, Patient Education And Counseling, Record Keeping, Patient Coordination, Health Care Administration, Medical Records, Care Coordination, Scheduling, Emergency Response, Inventory Management, Triage, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Clinical Documentation, Patient Safety, Active Listening

Skills you'll gain: Human Resource Management, Human Resources Management and Planning, Human Resources, Human Capital, Human Resource Strategy, Workforce Development, Cultural Diversity, Training and Development, Employee Training, Intercultural Competence, Human Resource Policies, Staff Management, Workforce Planning, Training Programs, International Relations, Management Training And Development, Recruitment, Workforce Management, Labor Compliance, Employee Performance Management

University of Minnesota
Skills you'll gain: Human Resource Strategy, Human Resources, Human Resources Management and Planning, Human Resource Policies, Compensation Management, Compensation and Benefits, Resource Management, People Management, Employee Performance Management, Industrial and Organizational Psychology, Labor Law, Employee Engagement, Team Motivation, Law, Regulation, and Compliance, Economics