All Results

  • Skills you'll gain: Proposal Development, Account Strategy, Business Writing, Account Management, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Customer experience improvement, Sales Presentation, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Stakeholder Engagement, Loyalty Programs, Customer Analysis, Microsoft Power Platform, Personalized Service, Gap Analysis, Requirements Analysis

  • Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Cultural Responsiveness, Communication, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Non-Verbal Communication, Planning

  • Skills you'll gain: Human Resource Management, Human Resources Management and Planning, Human Resources, Talent Recruitment, Human Capital, Diversity Equity and Inclusion Initiatives, HR Tech, Human Resource Strategy, People Analytics, Employee Retention, Recruitment, Human Relations Movement, Talent Management, Employee Relations, Human Resource Policies, Performance Appraisal, Compensation Management, Talent Acquisition, Employee Engagement, Business Development

  • Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Problem Solving, Personal Integrity, Communication, Honesty

  • Skills you'll gain: Inventory Control, Key Performance Indicators (KPIs), Medical Office Procedures, Time Management, Patient Communication, Patient Flow, Patient Education And Counseling, Record Keeping, Patient Coordination, Health Care Administration, Medical Records, Care Coordination, Scheduling, Emergency Response, Inventory Management, Triage, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Clinical Documentation, Patient Safety, Active Listening

  • Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Human Resource Strategy, Human Resources, Talent Recruitment, Workforce Planning, Recruitment Strategies, Employee Performance Management, Human Resources Management and Planning, Employee Onboarding, Recruitment, Talent Acquisition, Management Training And Development, Human Resource Policies, Performance Measurement

What brings you to Coursera today?

  • Sage Publications

    Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship

  • Skills you'll gain: Sales Presentation, Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Inside Sales, Sales Development, Employee Onboarding, Sales Operations, Sales, Dashboard, Customer Success Management, Business Reporting

  • Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

  • Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening

  • Skills you'll gain: Content Management, Social Media Strategy, Community Development, Incident Management, Customer Engagement, Community Organizing, Social Media, Business Priorities, Data Literacy, Analytics, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Personalized Campaigns, Customer Retention, Direct Marketing, Key Performance Indicators (KPIs), Ethical Standards And Conduct, AI Enablement, Trend Analysis

  • Johns Hopkins University

    Skills you'll gain: Organizational Change, Change Management, Performance Review, Human Resource Policies, Talent Recruitment, Recruitment, Smart Goals, Employee Performance Management, Culture Transformation, Performance Appraisal, Employee Engagement, Diversity and Inclusion, Health Care Procedure and Regulation, Organizational Leadership, Performance Management, Recruitment Strategies, Interviewing Skills, Drive Engagement, Diversity Equity and Inclusion Initiatives, Human Resource Management