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  • Skills you'll gain: Professionalism, Team Performance Management, Constructive Feedback, Conflict Management, Drive Engagement, Recognizing Others, De-escalation Techniques, Performance Review, Change Management, Employee Coaching, Employee Performance Management, Supervision, Organizational Change, Team Leadership, Performance Appraisal, Leadership and Management, Emotional Intelligence, Delegation Skills, Leadership, Team Building

  • Skills you'll gain: Team Building, Emotional Intelligence, Empathy & Emotional Intelligence, Active Listening, Negotiation, Composure, Supervision, Team Collaboration, Leadership, Stakeholder Engagement, Team Leadership, Team Motivation, Employee Performance Management, Relationship Management, Performance Management, Empowerment, Leadership Development, Team Performance Management, Stakeholder Analysis, Discussion Facilitation

  • West Virginia University

    Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Development, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Strategic Planning, Inside Sales, Expense Reports, Business Ethics, Employee Training

  • Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

  • Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Storytelling, Recruitment, Talent Recruitment, Recognizing Others, Professional Networking, Trustworthiness, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Team Building, Team Leadership, Team Motivation, Team Performance Management, Talent Acquisition, Team Management, Employee Coaching, Team Collaboration, Team Oriented, Talent Pipelining, Verbal Communication Skills

  • West Virginia University

    Skills you'll gain: Recruitment, Sales Development, Training Programs, Sales Training, Sales Management, Talent Recruitment, Sales, Full Cycle Recruitment, Employee Training, Recruitment Strategies, Management Training And Development, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, People Analytics, Employee Performance Management, Performance Analysis, Performance Review

What brings you to Coursera today?

  • Skills you'll gain: People Management, Leadership and Management, Team Performance Management, Team Management, Trustworthiness, Leadership, Interpersonal Communications, Team Building, Conflict Management, Performance Management, Team Leadership, Business Leadership, Active Listening, Team Motivation, Relationship Building, Honesty, Constructive Feedback, Empathy, Coaching, Organizational Strategy

  • Skills you'll gain: Sales Management, Team Leadership, Sales Training, Virtual Teams, Team Management, Sales Enablement, Team Motivation, Sales, Team Performance Management, Sales Pipelines, Sales Process, Innovation, Overcoming Objections, Conflict Management, Performance Analysis, Employee Onboarding, Drive Engagement, Employee Retention, Customer Engagement, Recognizing Others

  • Skills you'll gain: Sales Management, Active Listening, Accountability Frameworks, Employee Coaching, Sales Training, Drive Engagement, Communication Strategies, Coaching, Constructive Feedback, Team Performance Management, Team Motivation, Sales, Motivational Skills, Communication, Growth Mindedness, Team Building, Leadership, Leadership Development, Executive Presence, Performance Improvement

  • Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

  • Skills you'll gain: Supervision, Team Performance Management, Emotional Intelligence, Trustworthiness, Employee Coaching, Professionalism, Personal Development, Leadership, Constructive Feedback, Coaching, Influencing, Accountability, Team Management, People Development, Leadership Development, Leadership and Management, Relationship Building, Team Building, Teamwork, Communication

  • Skills you'll gain: Trustworthiness, Active Listening, Supervision, Employee Performance Management, Performance Management, Empowerment, Team Performance Management, Team Leadership, Leadership, Discussion Facilitation, Communication Strategies, Leadership and Management, Leadership Development, Decision Intelligence, Drive Engagement, Organizational Leadership, Interpersonal Communications, Employee Coaching, Decision Making, Constructive Feedback