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Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Status: Free TrialDuke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Collaboration, Clinical Assessment, Vital Signs, Health Technology, Patient Preparation, Patient Coordination, Patient Education And Counseling, Health Assessment, Patient-centered Care, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Communication
Status: Free TrialDuke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Patient Preparation, Clinical Assessment, Vital Signs, Patient Education and Support, Health Technology, Health Assessment, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication
What brings you to Coursera today?
Status: Free TrialDuke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Health Technology, Clinical Assessment, Vital Signs, Health Assessment, Patient Preparation, Health Care, Patient Positioning, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Flow, End User Training and Support, Telecommunications, Communication
Status: NewStatus: Free TrialMicrosoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Status: Free TrialDuke University
Skills you'll gain: Neurology, Telehealth, Patient Evaluation, Teamwork, Patient Communication, Collaboration, Patient Education And Counseling, Clinical Assessment, Health Technology, Vital Signs, Patient Preparation, Health Assessment, Patient-centered Care, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Care Management, Communication
Status: NewStatus: Free TrialSkills you'll gain: Inventory Control, Key Performance Indicators (KPIs), Medical Office Procedures, Time Management, Patient Communication, Patient Flow, Patient Education And Counseling, Record Keeping, Patient Coordination, Health Care Administration, Medical Records, Care Coordination, Scheduling, Emergency Response, Inventory Management, Triage, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Clinical Documentation, Patient Safety, Active Listening
Status: Free TrialUniversity of Colorado System
Skills you'll gain: Individualized Education Programs (IEP), Special Education, School Psychology, Case Studies, Empathy & Emotional Intelligence, School Counseling, Teaching, Student Support and Services, Social and Human Services, Mental Health, Preventative Care, Health Education, Health Promotion, Mental Health Diseases and Disorders, Behavior Management, Positive Behavior Support, Developmental Disabilities, Crisis Intervention, Functional Behavior Assessment, Trauma Care
Status: Free TrialCVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication