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  • Status: Free Trial

    Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Stakeholder Management, Hotels and Accommodations, Target Market, Hotel Operations, Marketing Channel

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: ISO 9000 Series, Food Quality Assurance And Control, Production Process, Quality Management Systems, Quality Assurance, Quality Control, Biochemistry, Hazard Analysis, Standard Operating Procedure, Statistical Process Controls, Safety Assurance, Microbiology, Engineering Documentation, Sensory Systems Analysis, Chemistry, Process Control, Laboratory Testing, Analytical Chemistry, Systems Of Measurement, Product Testing

  • Status: New
    Status: Free Trial

    Skills you'll gain: Accounts Payable and Receivable, Accounts Payable, Bookkeeping, Generally Accepted Accounting Principles (GAAP), Cash Flow Forecasting, Month End Closing, Accounts Receivable, Balancing (Ledger/Billing), Financial Statements, Process Analysis, Payroll Processing, Accounting, Accounting Software, Reconciliation, General Ledger, Microsoft Excel, Internal Auditing, Variance Analysis, Data Transformation, Data Validation

  • Status: Free Trial

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

  • Status: Preview

    Skills you'll gain: Compliance Training, Food Safety and Sanitation, Law, Regulation, and Compliance, Food Services, Food and Beverage, Legal Risk, Cleanliness, Hospitality and Food Services, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Regulatory Compliance, Employee Training, Occupational Safety And Health, Health And Safety Standards, Sanitation, Risk Analysis, Risk Management

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership

What brings you to Coursera today?

  • Status: New
    Status: Preview

    Skills you'll gain: Intercultural Competence, Professional Development, Interpersonal Communications, Social Skills, Teamwork, Hospitality, Hospitality Management, Interviewing Skills, Collaboration, Professionalism, Personal Attributes, Professional Networking, Writing, Planning, Personal Development, Adaptability, Goal Setting, Branding

  • Status: New
    Status: Preview

    Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)

  • Status: Free Trial

    Skills you'll gain: Financial Statements, Return On Investment, Business Strategy, Cash Flows, Financial Statement Analysis, Operations, Supply Chain, Business Strategies, Supply Chain Management, Financial Analysis, Strategic Thinking, Income Statement, Corporate Finance, Marketing Strategy and Techniques, Marketing Effectiveness, Business Valuation, Marketing Strategies, Market Dynamics, Marketing Communications, Lean Six Sigma

  • Status: Free Trial

    Tally Education and Distribution Services Private Limited

    Skills you'll gain: Accounts Payable and Receivable, Accounting, Accounts Payable, Accounts Receivable, General Accounting, Accounting Systems, Ledgers (Accounting), Financial Reporting, Budget Management, Accounting Software, Bookkeeping, Inventory Management, Management Reporting, Case Studies, Sales Tax, Accounting Records, Accounting and Finance Software, Tax Preparation, Finance, Banking

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis