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  • Skills you'll gain: Assertiveness, Conflict Management, Negotiation, Interpersonal Communications, Influencing, Persuasive Communication, Customer Complaint Resolution, Employee Relations, Personal Development, Communication, Non-Verbal Communication, Business Communication, Communication Disorders, Human Resources

  • Skills you'll gain: Verbal Communication Skills, Communication, Interpersonal Communications, Professional Networking, Cultural Sensitivity, Intercultural Competence, Social Skills, Business Communication, Cultural Diversity, Non-Verbal Communication, Diversity Awareness, Professionalism, Rapport Building, Follow Through, Relationship Building, Professional Development, Digital Communications, Executive Presence

  • Skills you'll gain: Professionalism, Telephone Skills, Interviewing Skills, Conflict Management, Growth Mindedness, Professional Development, Strong Work Ethic, Business Correspondence, Ethical Standards And Conduct, Trustworthiness, Personal Integrity, Personal Development, Verbal Communication Skills, Communication, Interpersonal Communications, Business Communication, Social Skills, Tactfulness, Composure, Non-Verbal Communication

  • Skills you'll gain: People Management, Team Performance Management, Leadership Development, Team Management, Organizational Leadership, Team Motivation, Team Building, Performance Measurement, Culture Transformation, Leadership and Management, Industrial and Organizational Psychology, People Development, Leadership, Employee Engagement, Culture, Conflict Management, Persona (User Experience)

  • Skills you'll gain: Coaching, Empathy, Employee Coaching, Compassion, Leadership Development, Rapport Building, Culture Transformation, People Development, Active Listening, Emotional Intelligence, Organizational Leadership, Organizational Development, Self-Awareness, Personal Development, Organizational Change, Leadership, Relationship Building, Change Management, Neurology, Self-Motivation

  • Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professional Development, Leadership Development, Leadership and Management, Discussion Facilitation, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Verbal Communication Skills, Communication Strategies, Communication, Team Performance Management, Composure, Constructive Feedback, Empathy

What brings you to Coursera today?

  • Skills you'll gain: Calendar Management, People Analytics, Performance Analysis, Analytics, Data-Driven Decision-Making, Scheduling, Labor Relations, Workforce Management, Staff Management, Team Performance Management, Linear Algebra, Data Management, Administration, Contract Management, Team Management, Unsupervised Learning, R (Software), R Programming, Statistical Programming, Operations Management

  • Real Madrid Graduate School Universidad Europea

    Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Smart Goals, Negotiation, Constructive Feedback, Stakeholder Communications, Personal Attributes, Performance Management, Organizational Leadership, Team Leadership, Leadership, Relationship Management, Team Collaboration, People Management, Team Motivation, Employee Coaching, Organizational Development, Culture Transformation, Organizational Strategy

  • Skills you'll gain: Active Listening, Interpersonal Communications, Verbal Communication Skills, Communication, Emotional Intelligence, Recognizing Others, Persuasive Communication, Tactfulness, Communication Strategies, Discussion Facilitation, Rapport Building, Empathy, Relationship Building, Concision, Positivity, Self-Awareness, Curiosity

  • Skills you'll gain: Composure, Positivity, Storytelling, Non-Verbal Communication, Oral Expression, Executive Presence, Presentations, Assertiveness, Employee Coaching, Public Speaking, Persuasive Communication, Professionalism, Verbal Communication Skills, Influencing, Leadership, Professional Development, Goal Setting, Communication, Resilience, Trustworthiness

  • University of Illinois Urbana-Champaign

    Skills you'll gain: Team Management, Team Building, Team Leadership, Supervision, Team Collaboration, Conflict Management, Cooperation, Leadership, People Management, Influencing, Persuasive Communication, Decision Making, Communication, Communication Strategies

  • Fundação Instituto de Administração

    Skills you'll gain: Virtual Teams, Team Building, Drive Engagement, Teamwork, Team Management, Conflict Management, Team Collaboration, Team Leadership, Collaboration, Virtual Environment, Team Motivation, Storytelling, Leadership, Employee Engagement, Diversity and Inclusion, Willingness To Learn, Lifelong Learning, Communication Strategies, Culture