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  • Dubai College of Tourism

    Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, General Sales Practices, Sales, Sales Process, Hospitality, Financial Acumen, Client Services, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

  • Skills you'll gain: Intercultural Competence, Cultural Sensitivity, Healthcare Ethics, Public Health and Disease Prevention, Stress Management, Safety Training, Preventative Care, Health Care, Public Health, Safety and Security, Ethical Standards And Conduct, Infectious Diseases, Emergency Response, Mental Health, Planning

  • Dubai College of Tourism

    Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Customer Service, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Operational Efficiency

  • Skills you'll gain: Leadership and Management, Intercultural Competence, Emotional Intelligence, Communication Strategies, Business Leadership, Empathy & Emotional Intelligence, Strategic Leadership, Leadership Development, Conflict Management, Organizational Leadership, Leadership, Management Training And Development, Cultural Diversity, Diversity Awareness, Cultural Responsiveness, Teamwork, Team Leadership, Cultural Sensitivity, Initiative and Leadership, Communication

  • Skills you'll gain: Conflict Management, Delegation Skills, Team Performance Management, Employee Engagement, Team Leadership, Performance Management, People Management, Leadership and Management, Team Management, Leadership, Leadership Development, Relationship Management, Composure, Accountability Frameworks, Team Building, Talent Management, Mentorship, Coaching, Decision Making, Communication

  • Status: Bestseller

    Skills you'll gain: Management Training And Development, Team Leadership, Goal-Oriented, Employee Coaching, Performance Management, Constructive Feedback, People Development, Goal Setting, Performance Appraisal, Delegation Skills, Drive Engagement, Team Performance Management, Culture Transformation, Internal Communications, Relationship Management, Resource Management, Independent Thinking, AI Enablement, AI literacy, Communication

What brings you to Coursera today?

  • Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Stakeholder Management, Revenue Cycle Management, Hotels and Accommodations, Hotel Operations, Marketing Channel

  • Columbia University

    Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Punch Work, Cost Management, Construction, Production Schedule, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Cash Flows, Real Estate, Finance, Business Transformation, Innovation

  • Arizona State University

    Skills you'll gain: Meeting Facilitation, Decision Making, Conflict Management, Empathy, Team Collaboration, De-escalation Techniques, Emotional Intelligence, Active Listening, Constructive Feedback, Empathy & Emotional Intelligence, Teamwork, Team Building, Compassion, Strategic Decision-Making, Business Ethics, Growth Mindedness, Team Management, Accountability Frameworks, Discussion Facilitation, Communication

  • Skills you'll gain: Stakeholder Management, Cost Management, Stakeholder Engagement, Project Scoping, Work Breakdown Structure, Cost Estimation, Project Closure, Earned Value Management, Stakeholder Communications, Change Control, Project Controls, Cost Control, Scope Management, Project Risk Management, Project Schedules, Project Performance, Stakeholder Analysis, Budget Management, Project Management, Project Finance

  • Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Hospitality Management, Planning, Budget Management, Operations Management, Coordinating, Budgeting, Vendor Management, Coordination, Plan Execution

  • Dubai College of Tourism

    Skills you'll gain: Travel Arrangements, Client Services, Customer Inquiries, Booking (Sales), Proposal Development, Proposal Writing, Customer Service, Customer Data Management, Customer Communications Management, Office Procedures, Hospitality, Order Processing, Strategic Sourcing, Request for Proposal, Product Knowledge, Cost Estimation, Workflow Management, Document Management