Build and deploy intelligent AI chatbots using ChatGPT, Dialogflow, and IBM Watson Assistant.
Gain practical conversational AI skills for customer support, workflow automation, and business applications.
This hands-on Specialization teaches you how to design conversational experiences, create intents and entities, manage multi-turn dialog, integrate APIs, and deploy chatbots across cloud, automation, and no-code platforms. You will build chatbot workflows with Dialogflow and Watson Assistant before advancing to ChatGPT-powered applications using Python, the OpenAI API, Azure serverless functions, Microsoft Power Automate, Teams, Power Apps, and Bubble.io.
Through practical projects, you will create dynamic responses, webhook integrations, rich interactions, knowledge-based assistants, a meal-planning application, and a personal finance assistant. By completing the Specialization, you will be able to design, test, deploy, monitor, and improve scalable chatbot solutions for customer service, internal automation, and personalized digital experiences.
Applied Learning Project
Learners will build and deploy practical chatbot solutions using ChatGPT, Dialogflow, and IBM Watson Assistant. Projects include conversational booking and support workflows, webhook-driven responses, a meal-planning app, and a personal finance assistant, enabling learners to solve authentic customer service, automation, and personalization challenges.

















