Gen-AI & Business Productivity
Completed by Bazila Nawaz on November 15, 2025
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Introduction to Gen-AI
Learning objectives
- Develop effective prompt engineering skills to enhance productivity and creativity using generative AI tools.
- Apply generative AI techniques for ideation, problem-solving, and augmenting human skills across various domains.
- Build AI-powered chatbots without programming by understanding action workflows and utilizing tools like IBM watsonx Assistant.
- Explore the applications and capabilities of generative AI across multiple formats and industries through hands-on labs and real-world scenarios.
Skills learned
- Artificial Intelligence and Machine Learning (AI/ML)
- Self Service Technologies
- Human Machine Interfaces
- Large Language Modeling
- Verification And Validation
- Customer experience improvement
- Prompt Patterns
- Responsible AI
- Application Deployment
- Operational Efficiency
- Creative Thinking
- Business Workflow Analysis
- Problem Solving
- LLM Application
- Action Oriented
- IBM Cloud
- Personalized Service
- Risk Management Framework
- Customer Service
- Productivity
- WordPress
- ChatGPT
- Ideation
- OpenAI
- Workflow Management
- Creative Problem-Solving
- No-Code Development
- Skills section collapsed. Showing 5 of 27 skills.
Learning content completed
Some of the content and skills presented have been contributed by the content provider.