
Fundação Instituto de Administração
Skills you'll gain: Consumer Behaviour, Target Market, Strategic Marketing, Marketing Psychology, Marketing Strategies, Habit Formation, Customer Retention, Customer Analysis, Marketing, Customer Insights, Target Audience, Decision Making, Market Analysis, Culture, Social Sciences
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
★ 4.6 (465) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Reinforcement Learning, Law, Regulation, and Compliance, Accountability Frameworks, Regulatory Compliance, Agentic systems, Due Diligence, Regulation and Legal Compliance, Risk Analysis, Policy Analysis, Policy Development
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Search Engine Marketing, Data-Driven Marketing, Google Ads, Marketing Analytics, Web Analytics, Conversion Funnel Analysis, Key Performance Indicators (KPIs), Digital Marketing Campaigns, Marketing Effectiveness, Pay Per Click Advertising, Performance Measurement, Business Metrics, Meta Ads Manager, Google Analytics, Online Advertising, Marketing Budgets, Performance Metric, MarTech, Marketing Automation, AI Personalization
★ 4.2 (6) · Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Customer Retention, Record Keeping, MarTech, Data Entry, Journey Mapping, Data Maintenance
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Business Marketing, B2B Sales, Lead Generation, Account Strategy, Marketing Strategies, Marketing Effectiveness, Target Market, Email Marketing, Strategic Marketing, Content Marketing, Target Audience, Data-Driven Marketing, Marketing Channel, Business Process, Pay Per Click Advertising, Content Performance Analysis, Sales Development, LinkedIn, Marketing Analytics, Content Development and Management
★ 3.6 (9) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Upselling, Guest Relations, Closing (Sales), Cross Selling, Selling Techniques, Consultative Selling, General Sales Practices, Personalized Service, Hospitality Services, Customer experience improvement, Cultural Sensitivity, Customer Relationship Building, Hospitality, Needs Assessment, Communication Strategies, Business Ethics
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, Product Management, Product Planning, Product Strategy, User Research, New Product Development, Scalability, Lean Methodologies, Project Portfolio Management, Product Lining, Product Roadmaps, User Centered Design, Product Development, Product Improvement, Product Flow Diagram, Commercialization, Growth Strategies, Market Opportunities, Organizational Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Data-Driven Decision-Making, Data Transformation, Growth Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Compensation and Benefits, Compensation Management, Job Evaluation, Compensation Strategy, Payroll, Payroll Administration, Benefits Administration, Human Resources, Human Resources Information System (HRIS), Claims Processing
★ 4.7 (470) · Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Online Advertising, Keyword Research, Promotional Strategies, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Driving engagement, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Content Optimization, Business Metrics
Beginner · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Marketing Strategies, Business Marketing, Marketing Planning, Go To Market Strategy, Target Market, Customer Analysis, Value Propositions, Market Opportunities, Case Studies, B2B Sales, Consumer Behaviour, Strategic Thinking, Competitive Analysis, Auditing, Resource Allocation
★ 4.5 (53) · Intermediate · Course · 1 - 4 Weeks