Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Northwestern University
Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, People Development, Collaboration, Professional Development, Employee Coaching, Personal Development, Emotional Intelligence, Decision Making, Goal Setting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Application Development, Object Oriented Design, Application Design, Program Development, Business Logic, User Interface (UI), Data Entry, Verification And Validation, Command-Line Interface, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Motion Graphics, 3D Assets, Animations, Visualization (Computer Graphics), Computer Graphics, Automation, Computer Graphic Techniques
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Project Closure, Engineering Management, Project Schedules, Project Controls, Work Breakdown Structure, Project Management Life Cycle, Scheduling, Project Implementation, Earned Value Management, Project Management, Timelines, Project Performance, Project Planning, Resource Planning, Resource Management, Resource Allocation, Forecasting, Performance Metric
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Responsible AI, Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Generative AI, Gemini, Google Workspace, AI Enablement, AI Product Strategy, Google Cloud Platform, AI Workflows, AI Security, Large Language Modeling, Cloud Infrastructure, Productivity Software, LLM Application, Artificial Intelligence, Cloud Computing, Collaboration
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Excel Macros, Microsoft Office, Document Management, Collaboration, Productivity Software, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Proofreading, Business Writing, Document Management, Productivity Software, Microsoft Windows, Writing and Editing, Computer Literacy, Technical Documentation, Writing, Web Content, Editing, Report Writing, Business Communication, Collaborative Software, Collaboration, Web Content Accessibility Guidelines, Productivity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Workflows, Agentic systems, AI Orchestration, AI Enablement, Advanced Analytics, Data Processing, Enterprise Architecture, Automation, Data Transformation, Artificial Intelligence, Continuous Improvement Process, Data Quality, Application Deployment, Scalability, Performance Tuning, Business Metrics, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Network Security, Network Protocols, Network Architecture, TCP/IP, Web Applications, Computer Networking, Encryption, Network Infrastructure, Innovation, Hypertext Markup Language (HTML)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, AI Orchestration, Generative AI Agents, Anthropic Claude, Prompt Engineering, Tool Calling, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Programming Principles, Data Modeling, Data Integrity, Application Development, Data Maintenance, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Data Validation
Beginner · Course · 1 - 3 Months