Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Model Evaluation, Exploratory Data Analysis, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Preprocessing, Data Analysis, Classification Algorithms, Python Programming, Machine Learning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud-Native Computing, NoSQL, MongoDB, Agile Methodology, Scrum (Software Development), Cloud Applications, DevOps, Test Driven Development (TDD), CI/CD, Behavior-Driven Development, Continuous Integration, Continuous Delivery, Continuous Deployment, Sprint Retrospectives, Sprint Planning, User Story
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience strategy (CX), Cash Flows, Web Analytics, Market Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Services, Relational Databases, Databases, Analytics, Data Storage, Data Lakes, NoSQL, Data Warehousing, SQL, Test Planning
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Marketing Operations, Sales Management, Marketing Analytics, Business Metrics, Business Operations, Marketing, Business Marketing, Sales, B2B Sales, Sales Strategy, Business, Performance Measurement, Digital Marketing, Return On Investment, Customer Relationship Building, Business Management, Financial Forecasting, Promotional Strategies, Cross-Functional Collaboration, Conflict Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Team Management, Organizational Structure, Stakeholder Management, Diversity and Inclusion, Delegation Skills, Professional Networking, Strategic Leadership, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership, Leadership
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Product Management, Agile Methodology
Beginner · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Reinforcement Learning, Deep Learning, Theoretical Computer Science, Classification Algorithms, Artificial Neural Networks, Artificial Intelligence, Machine Learning, Model Evaluation, Autoencoders, Convolutional Neural Networks, Supervised Learning, Computer Science, Decision Tree Learning, Algorithms
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Risk Management, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Business Risk Management, Project Management, Governance Risk Management and Compliance, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Product Development, Customer Insights, Stakeholder Communications, Innovation
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Sustainable Development, Transportation Operations, Case Studies, Economic Development, Land Management, Growth Strategies, Community Development, Geographic Information Systems, Environment and Resource Management, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks