Skills you'll gain: Prompt Engineering, Google Gemini, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Gemini, Generative AI, Google Workspace, Generative Model Architectures, AI Enablement, AI Product Strategy, AI Security, Prompt Engineering Tools, Google Cloud Platform, Large Language Modeling, AI literacy, Data Ethics, Cloud Computing, Artificial Intelligence, Collaboration

Skills you'll gain: Google Gemini, Generative AI Agents, Google Cloud Platform, Cloud Security, Google Workspace, Agentic Workflows, AI Workflows, Agentic systems, Data Access, LLM Application, Large Language Modeling, Enterprise Security, Data Store, Data Integration, Artificial Intelligence, Case Studies, Data Security, Authorization (Computing), Application Deployment, Retrieval-Augmented Generation

Skills you'll gain: Team Building, Team Performance Management, Team Management, Teamwork, Productivity, Collaboration, Team Collaboration, Visionary, Peer Review, Recognizing Others, Team Motivation, Employee Engagement, Value Propositions, Drive Engagement, Team Leadership, Strategic Leadership, People Development, Employee Coaching, Talent Management, Coaching

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, Customer Relationship Management, Data Validation, Cloud Computing Architecture, Object-Relational Mapping, Cloud Computing, Application Design, Data Integrity, System Configuration, Relationship Management, Automation

Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, AI Enablement, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support

Skills you'll gain: Influencing, Persuasive Communication, Leadership, Motivational Skills, Communication, Leadership Studies, Advocacy, Social Impact, Empowerment, Behavior Management, Overcoming Objections, Negotiation, Drive Engagement

Skills you'll gain: Email Marketing, Target Audience, Campaign Management, Direct Marketing, Marketing Strategy and Techniques, Marketing Effectiveness, Advertising Mail, Data-Driven Marketing, Campaign Planning, Personalized Campaigns, Responsive Web Design, Consumer Behaviour, Marketing Analytics, Performance Measurement, Information Privacy, Law, Regulation, and Compliance

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Spreadsheet Software, Microsoft Excel, Data Visualization, Google Sheets

Skills you'll gain: Six Sigma Methodology, Process Improvement, Continuous Improvement Process, Quality Improvement, Process Improvement and Optimization, Analytics, Business Process Automation, AI Enablement, Performance Measurement, Automation, Robotic Process Automation, AI Integrations, ChatGPT, Big Data, Generative AI, Cloud Computing

Skills you'll gain: MySQL, Data Migration, Google Cloud Platform, Operational Databases, Database Administration, Virtual Private Networks (VPN), Database Management, Data Import/Export

Skills you'll gain: Dataflow, Data Pipelines, Data Processing, Real Time Data, Pandas (Python Package), File I/O, Data Transformation, Jupyter, SQL