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Results for "customer inquiries"


  • C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, AI Workflows, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Frontend Integration, Embeddings, Quality Assurance

    ★ 4.6 (18) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Français

    Skills you'll gain: Product Support, Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

  • A

    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Prompt Engineering Tools, Generative AI Agents, Generative AI, Responsible AI, Risk Management, AI literacy, Artificial Intelligence, LLM Application, Risk Analysis, Risk Mitigation, Customer experience improvement, Agentic systems, AI Integrations, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    CRM Integration and AI for Customer Management

    Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Sales, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Artificial Intelligence, Responsible AI, Trend Analysis

    Advanced · Course · 1 - 4 Weeks

  • S

    Simplilearn

    Generative AI in Customer Service Operations Training

    Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, Compliance Training, AI Integrations

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    JTBD Playbook: Align Strategy with Customer Needs

    Skills you'll gain: Design Thinking, Customer experience strategy (CX), Agile Product Development, Journey Mapping, Product Marketing, Product Strategy, Product Management, User Research, Service Design, New Product Development, Value Propositions, User Feedback, Product Improvement, Customer Analysis, Product Roadmaps, Product Development, Customer Insights, Innovation, Market Opportunities, Market Analysis

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Build a Chatbot with Voiceflow: Ecommerce Customer Support

    Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows

    ★ 4.2 (9) · Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 한국어

    Skills you'll gain: Product Support, Technical Support, Technical Support and Services, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Record Keeping, Information Privacy, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Analyze Customer Reviews with Gemini Using SQL

    Skills you'll gain: Google Gemini, Gemini, Text Mining, Google Cloud Platform, Data Management, Image Analysis, Unstructured Data, SQL, Large Language Modeling, Data Analysis, Statistical Reporting, Machine Learning

    Intermediate · Project · Less Than 2 Hours

  • E

    EDUCBA

    Python Case Study - Customer Brokerage Management System

    Skills you'll gain: Data Validation, Object Oriented Design, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, UI Components, Scripting, Brokerage, Python Programming

    ★ 4.9 (14) · Intermediate · Course · 1 - 4 Weeks

  • A

    AI Business School

    Practical AI and prompting for customer care professionals

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI literacy, AI Enablement, AI Workflows, Customer Service, Customer experience improvement, Ideation, Business Transformation, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • K

    Khalifa University

    AI for Executives: AI for Customer Relationship Management

    Skills you'll gain: AI Personalization, Sales Enablement, Customer Analysis, Customer Data Management, Personalized Service, Personalized Campaigns, LLM Application, AI Enablement, Customer experience improvement, AI Product Strategy, Customer experience strategy (CX), Customer Insights, Customer Engagement, Large Language Modeling, Predictive Modeling, Fraud detection, Self Service Technologies, Data Integration, Revenue Management, Network Analysis

    Beginner · Course · 1 - 3 Months

1…141516…235

In summary, here are 10 of our most popular customer inquiries courses

  • Designing a Customer Support Chatbot Using Flowise: Coursera
  • Google Cloud Customer Care Fundamentals - Français: Google Cloud
  • Introduction to AI for customer care professionals: AI Business School
  • CRM Integration and AI for Customer Management: Microsoft
  • Generative AI in Customer Service Operations Training: Simplilearn
  • JTBD Playbook: Align Strategy with Customer Needs: Packt
  • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera
  • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
  • Analyze Customer Reviews with Gemini Using SQL: Google Cloud
  • Python Case Study - Customer Brokerage Management System: EDUCBA

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