Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Oral Comprehension, Verbal Communication Skills, Language Competency, Vocabulary, English Language
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, Compliance Training, AI Integrations
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Data Validation
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Billing, Billing & Invoicing, Billing Systems, Invoicing, Payment Processing and Collection, Accounts Receivable, Financial Data, Business Metrics, Cash Management, Accounting, Prioritization, Cash Flows, Analysis
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment
Mixed · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis, Customer Insights
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Accounts Payable, Invoicing, Accounts Payable and Receivable, Billing & Invoicing, Vendor Relationship Management, Vendor Management, Process Flow Diagrams, Process Mapping, Workflow Management, Payment Processing, Accounting, Standard Accounting Practices, Business Process Automation, Document Management, Data Entry, Digital Transformation
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, Calendar Management, Organizational Skills, AI powered creativity, Generative AI, Artificial Intelligence, Large Language Modeling, Gmail, AI Personalization, HubSpot CRM, Email Marketing, Google Sheets, Workflow Management, Automation
Beginner · Specialization · 1 - 3 Months

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Customer Acquisition Management, Business Architecture, User Research, Sales Strategy, Presentations, Customer Insights, Persona Development, Entrepreneurial Finance, New Product Development, Market Research, Market Opportunities, Customer Analysis, Product Development, Value Propositions, Market Analysis, User Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Accounts Payable, Purchasing, Procurement, Reconciliation, Billing & Invoicing, Invoicing, Workflow Management, Accounts Payable and Receivable, Order Management, Auditing, Supplier Performance Management, Variance Analysis, Internal Controls, Analysis, Communication
Beginner · Course · 1 - 4 Weeks