• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • L

    LearnKartS

    Agentic AI Systems with Vector DBs & RAG

    Skills you'll gain: Agentic systems, Retrieval-Augmented Generation, Vector Databases, Agentic Workflows, Generative AI Agents, MongoDB, Model Context Protocol, Scalability, Embeddings, AI Workflows, Node.JS, PostgreSQL, Data Integration, Database Management, API Design, Data Transformation, Data Structures, Data Storage, Software Installation

    Advanced · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Strategic Planning and Execution

    Skills you'll gain: Plan Execution, Strategic Planning, Organizational Strategy, Business Strategy, Data-Driven Decision-Making, Business Planning, Strategic Leadership, Strategic Decision-Making, Strategic Thinking, Governance, Analysis, Corporate Strategy, Enterprise Architecture, Organizational Structure

    ★ 4.7 (900) · Mixed · Course · 1 - 4 Weeks

  • S

    SkillsBooster Academy

    Prompt Engineering for All Employees

    Skills you'll gain: Responsible AI, AI literacy, Prompt Patterns, Prompt Engineering, AI Enablement, AI Personalization, Communication Strategies, Artificial Intelligence, Generative AI, Communication, AI Integrations, AI Security, Business Communication, Business Process Automation, Automation, Content Creation, Critical Thinking, Verification And Validation, Business Operations

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    AWS Certified Big Data - Specialty

    Skills you'll gain: Amazon Redshift, AWS Identity and Access Management (IAM), AWS SageMaker, Amazon Web Services, AWS Kinesis, Amazon DynamoDB, Identity and Access Management, Amazon S3, Encryption, Data Infrastructure, Data Pipelines, Apache Spark, Dataflow, Big Data, Apache Hive, Data Storage Technologies, Kibana, Data Visualization Software, Data Storage, Data Visualization

    Advanced · Specialization · 1 - 3 Months

  • E

    EDUCBA

    HR Budgeting and Compensation for Startups

    Skills you'll gain: Compensation Strategy, Training Programs, Compensation Management, Employee Training, Workforce Development, Compensation Analysis, Training and Development, Compensation and Benefits, Expense Management, Budget Management, Employee Performance Management, Cost Management, Workforce Planning, People Development, Budgeting, Program Evaluation, Workforce Management, Cost Control, Payroll Administration, Human Resources Information System (HRIS)

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Plan & Debrief Deals

    Skills you'll gain: Negotiation, Price Negotiation, Contract Negotiation, B2B Sales, Enterprise Sales, Sales Strategy, Sales, Business Planning, Upselling, Business Analysis, Planning, Value Propositions, Performance Review, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    HR Dashboards and Analytics in Excel

    Skills you'll gain: People Analytics, Microsoft Excel, Human Resource Strategy, Excel Formulas, Dashboard, Human Resources, Payroll Systems, Payroll, Workforce Planning, Performance Reporting, Payroll Processing, Spreadsheet Software, Employee Engagement, Workforce Management, Compensation Analysis, Performance Analysis, Employee Retention, Data Visualization, Data-Driven Decision-Making

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Data Visualization and Security in AWS Big Data

    Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Encryption, Data Visualization Software, Data Visualization, Amazon S3, Key Management, Data Security, User Provisioning, Cloud Security, Dashboard, Interactive Data Visualization, Dashboard Creation, Event Monitoring

    Intermediate · Course · 1 - 4 Weeks

  • E

    Erasmus University Rotterdam

    Assessment in Higher Education: Professional Development for Teachers

    Skills you'll gain: Constructive Feedback, Higher Education, Instructional Design, Program Standards, Planning, Reliability, Analytical Skills, Decision Making, Collaboration

    ★ 4.8 (426) · Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    에이전트 전략: 발견, 설계, 프로토타입 제작

    Skills you'll gain: Google Gemini, Agentic Workflows, AI Workflows, AI Enablement, Journey Mapping, Business Process Automation, Generative AI Agents, AI Product Strategy, Strategic Prioritization, Prioritization, Vibe coding, Value Engineering, Agentic systems, Gemini, Business Process Reengineering, Retail Store Operations, No-Code Development, Retail Sales, Prototyping, Customer experience improvement

    Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Advanced Security Practices: Risk & Endpoint Security

    Skills you'll gain: Vulnerability Scanning, Incident Response, Vulnerability Assessments, Cloud Security, Threat Management, Endpoint Security, Cyber Threat Intelligence, Risk Management, Risk Management Framework, Incident Management, Vulnerability Management, Security Management, Cyber Security Assessment, Intrusion Detection and Prevention, Threat Detection, Cloud Computing, Security Strategy, Cyber Security Strategy, Network Security, Cryptography

    Intermediate · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Professional Skills: Workplace Culture

    Skills you'll gain: Empathy, Emotional Intelligence, Active Listening, Empathy & Emotional Intelligence, Compassion, Leadership, Accountability Frameworks, Personal Development, Discussion Facilitation, Recognizing Others, Self-Awareness, Visionary, Team Leadership, Verbal Communication Skills, Decision Making, Non-Verbal Communication, Interpersonal Communications, Communication, Collaboration, Diversity and Inclusion

    Beginner · Specialization · 3 - 6 Months

1…156157158…834

In summary, here are 10 of our most popular service design courses

  • Agentic AI Systems with Vector DBs & RAG: LearnKartS
  • Strategic Planning and Execution: University of Virginia
  • Prompt Engineering for All Employees: SkillsBooster Academy
  • AWS Certified Big Data - Specialty: Packt
  • HR Budgeting and Compensation for Startups: EDUCBA
  • Plan & Debrief Deals: Coursera
  • HR Dashboards and Analytics in Excel: EDUCBA
  • Data Visualization and Security in AWS Big Data: Packt
  • Assessment in Higher Education: Professional Development for Teachers: Erasmus University Rotterdam
  • 에이전트 전략: 발견, 설계, 프로토타입 제작: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok