Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Colorado System
Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Data-Driven Marketing, Applied Machine Learning, Advanced Analytics, Supervised Learning, Dimensionality Reduction, Business Marketing, Predictive Modeling, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Customer experience improvement, Statistical Machine Learning, Personalized Service, Machine Learning
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: AI literacy, Generative AI, Generative AI Agents, Responsible AI, Sales Enablement, Sales Training, Risk Management, Sales, Artificial Intelligence, Agentic systems, Sales Strategy, Digital Transformation, Risk Mitigation, Innovation, Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Presentation, Interactive Data Visualization, Data Storytelling, Predictive Modeling, Data Visualization Software, Dashboard Creation, Data Synthesis, Spreadsheet Software, Microsoft Copilot, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Forecasting, Prompt Engineering, Data Manipulation, Data Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Governance, Data Management, Data Modeling, Data Quality, Data Integration, Metadata Management, Data Transformation, Data Pipelines, Agile Methodology
Beginner · Course · 1 - 3 Months

Digital Marketing Institute
Skills you'll gain: Data-Driven Decision-Making, Marketing Strategies, Data-Driven Marketing, Data Ethics, Data Strategy, Customer Analysis, Digital Analysis, Marketing Effectiveness, Marketing Planning, Strategic Decision-Making, Digital Marketing, Business Analytics, Marketing Analytics, Customer Insights, Performance Measurement, Marketing Strategy and Techniques, Customer experience strategy (CX), MarTech, Pay Per Click Advertising, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, MySQL, Database Design, SQL, Database Development, Database Systems, Database Management, Relational Databases, Databases, Data Integration, Data Manipulation, Business Intelligence
Beginner · Guided Project · Less Than 2 Hours

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft PowerPoint, Microsoft Teams, Microsoft Excel, Spreadsheet Software, Microsoft Word, Document Management, Taking Meeting Minutes, Business Management, Business Communication, Business Administration, Editing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Data-Driven Decision-Making, Data Visualization, Business Analysis, Statistical Analysis, Statistical Methods, Spreadsheet Software, Data Analysis, Correlation Analysis, Case Studies, Statistical Modeling, Statistical Inference, Probability & Statistics, Variance Analysis, Data Manipulation
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Control Systems, Electric Power Systems, Electrical Power, Simulation and Simulation Software, Engineering Analysis, Simulations, Power Electronics, Electrical Engineering, Systems Analysis, Mathematical Modeling, Network Model, Differential Equations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: PySpark, Apache Spark, Customer Analysis, Big Data, Data Processing, Advanced Analytics, Statistical Modeling, Text Mining, Customer Insights, Risk Modeling, Data Preprocessing, Unstructured Data, Simulation and Simulation Software, Data Manipulation, Marketing Analytics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Customer experience strategy (CX), Quality Improvement, Production Management, Quality Management Systems, Customer Relationship Building, Quality Assurance and Control, Operational Efficiency, Product Quality (QA/QC), Production Process, Quality Assurance, Process Optimization, Customer experience improvement, Risk Analysis, Customer Engagement
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Model Evaluation, Decision Intelligence, AI Product Strategy, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Performance Measurement, AI literacy, Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, AI Workflows, Machine Learning Methods, Model Deployment, Data Ethics, Machine Learning, Algorithms, Classification Algorithms, Data Validation
Intermediate · Course · 1 - 3 Months