Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

The Museum of Modern Art
Skills you'll gain: Art History, Sustainable Design, Public History, Production Process, Ethical Standards And Conduct, Sustainable Development, Production Line, Sustainability Standards, Social Impact, Labor Compliance, Culture, Social Studies, Environmental Issue, Innovation, Problem Solving, Critical Thinking, Consumer Behaviour, Personal Development
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Conflict Management, Personal Attributes, Cognitive flexibility, Dealing With Ambiguity, Team Leadership, Organizational Change, Team Performance Management, Leadership and Management, Communication, Team Management, Resilience, Collaboration, Behavior Management, Team Building, Decision Making, Stress Management, Team Motivation, Psychology, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Information Technology Operations, Service Improvement, Practice Management, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Systems Development, Software Development Methodologies, Project Management Life Cycle, Change Management, Project Management, System Implementation, Compliance Auditing, Internal Auditing, Software Testing, Auditing, Development Testing, Project Management Office (PMO), Internal Controls, Governance, Agile Methodology, Software Development, Software Development Tools, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Market Research, Business Research, Market Analysis, Marketing, Research Methodologies, Research, Demand Planning, Research Design, Consumer Behaviour, Market Trend, Customer Analysis, Forecasting, Analysis, Product Testing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Corporate Communications, Internal Communications, Strategic Communication, Media Relations, Stakeholder Communications, Stakeholder Engagement, Intercultural Competence, Public Relations, Cultural Diversity, Communication Strategies, Business Ethics, Crisis Management, Cultural Sensitivity, Ethical Standards And Conduct, Digital Communications, Drive Engagement, Employee Engagement, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Emotional Intelligence, Drive Engagement, Cognitive flexibility, Leadership, Team Motivation, Organizational Leadership, Team Building, Leadership Development, Business Leadership, Team Leadership, Team Performance Management, Leadership and Management, Adaptability, Professional Development, Personal Development, Employee Coaching, Change Management, Coaching, Visionary, Business Communication
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Clinical Assessment, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Patient Evaluation, Basic Patient Care, End User Training and Support, Patient Education and Support, Patient Communication, Patient Safety, Problem Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Databases, Database Development, Database Management, Acceptance Testing, Data Architecture, Web Applications, Microservices, Software Architecture, Software Engineering, System Testing, Data Infrastructure, Software Systems, System Monitoring, Functional Requirement, Application Deployment, Site Reliability Engineering, Middleware, Distributed Computing, Prototyping, Big Data
Build toward a degree
Advanced · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Informatics, Strategic Communication, Health Technology, Strategic Planning, Business Analysis Tools, Business Planning, Innovation, Telehealth, Organizational Strategy, Design Thinking, Business Strategies, Business Strategy, Strategic Leadership, Informatics, Health Care Administration, Emerging Technologies, Agile Methodology, Digital Transformation, User Centered Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Minitab, Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Statistical Process Controls, Data Analysis Software, Statistical Software, Process Improvement and Optimization, Project Scoping, Kaizen Methodology, Quality Improvement, Data-Driven Decision-Making, Project Design, Process Improvement, Solution Design, Waste Minimization, Project Documentation, Project Management, Lean Manufacturing, Quality Assessment
Beginner · Course · 3 - 6 Months

Skills you'll gain: Consultative Selling, Closing (Sales), Sales Management, Verbal Communication Skills, Communication, Sales Prospecting, Sales Strategy, Consumer Behaviour, Selling Techniques, Sales, Marketing Psychology, Overcoming Objections, Communication Strategies, Initiative and Leadership, Customer Analysis, Sales Presentations, Regional Sales, Prospecting and Qualification, Sales Process, Sales Support
Beginner · Specialization · 1 - 3 Months