Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Microsoft
Skills you'll gain: Computer Hardware, Generative AI, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, IT Infrastructure, Cloud Computing, Operating Systems, Data Storage Technologies, Patch Management, Computer Systems, Servers, System Software, Data Security, Software Development, Computer Networking, Data Integrity, OSI Models, TCP/IP, Data Processing
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Google Gemini, Campaign Management, Google Ads, Digital Marketing Tools, Prompt Engineering Tools, Market Research, Google Workspace, Email Automation, Marketing Operations, Report Writing, Digital Marketing Campaigns, Digital Marketing, Content Creation, Target Audience, Content Optimization, Marketing Planning, Generative AI, Search Engine Optimization, Web Analytics and SEO
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Content, Social Media, Facebook, Content Creation, Marketing Materials, Social Media Marketing, Instagram, Dashboard, Graphic Design, Brand Management, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Prompt Engineering, Prompt Patterns, LLM Application, Generative AI Agents, AI Workflows, AI Orchestration, Agentic Workflows, Artificial Intelligence, Large Language Modeling, Tool Calling, Agentic systems, Debugging, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Technical Documentation, Document Management, Program Standards, Content Optimization, Consolidation, Content Management Systems, Process Improvement, Knowledge Transfer, Quality Assurance, Workflow Management, Continuous Improvement Process, Teamwork, Information Architecture, Branding, Gap Analysis, Design Strategies, Analysis
Beginner · Course · 1 - 4 Weeks
Rutgers the State University of New Jersey
Skills you'll gain: Patient-centered Care, Health Care Administration, Health Administration, Governance, Business Process, Medical Management, Business Process Management, Quality Improvement, Health Systems, Process Improvement, Process Development, Process Management, Continuous Quality Improvement (CQI), Quality Assurance, Process Design, Healthcare Project Management, Care Coordination, Health Care, Health Care Procedure and Regulation, Data Quality
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Marketing, Marketing Strategies, Data-Driven Marketing, Social Media Campaigns, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Strategic Marketing, Campaign Management, Digital Marketing, Marketing Analytics, Customer Engagement, Marketing, Advertising, Data-Driven Decision-Making, Customer experience improvement, Advertising Campaigns, Personalized Campaigns, Promotions and Campaigns, Return On Investment
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Blockchain, Digital Assets, FinTech, Business Planning, Plan Execution, Ledgers (Accounting), Agentic systems, Strategic Thinking, Business Strategies, Business Strategy, Strategic Decision-Making, Payment Systems, Governance, Financial Inclusion, Financial Services, Strategic Partnership, Financial Regulation, Work Breakdown Structure, Design Elements And Principles, Cryptography
Beginner · Specialization · 3 - 6 Months

High Tech High Graduate School of Education
Skills you'll gain: Storyboarding, Storytelling, Content Creation, Graphic and Visual Design, Visual Storytelling, Layout Design, Digital Publishing, Typography, Creativity, Peer Review
Mixed · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: Vulnerability Scanning, Metasploit, Penetration Testing, Vulnerability Assessments, Cyber Security Assessment, Network Security, Vulnerability Management, Brute-force attacks, Exploitation techniques, Network Monitoring, Network Troubleshooting, Security Engineering, Network Analysis, Wireless Networks, Network Protocols, Data Manipulation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Pinterest, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Social Media Analytics, Social Media Management, Social Media Content, Storytelling, Marketing Strategies, Data-Driven Marketing, Digital Media Strategy, Content Creation, Marketing Planning, Content Development and Management, Advertising Campaigns, Content Performance Analysis, Digital Marketing Campaigns, Digital Marketing, Marketing Analytics
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Teradata SQL, Data Import/Export, Data Migration, Google Cloud Platform, SQL, Identity and Access Management, Query Languages, Data Warehousing, Role-Based Access Control (RBAC), Database Design, Data Mapping, Data Modeling, Data Sharing, Database Architecture and Administration, Data Architecture
Intermediate · Course · 1 - 3 Months