
Skills you'll gain: Data Security, Data Migration, Data Governance, Extract, Transform, Load, Cloud Storage, Data Architecture, Data Management, Data Integration, Data Storage, Enterprise Architecture, Data Quality, Data Modeling, Incident Response, Security Controls, Information Privacy, Data Infrastructure, Computer Security Incident Management, Data Storage Technologies, Security Strategy, Database Architecture and Administration
★ 4.5 (85) · Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Alibaba Cloud Academy
Skills you'll gain: Cloud Security, Network Security, General Networking, Operating System Administration, Network Architecture, Data Security, Application Security, Cloud Computing, Cloud Computing Architecture, Cloud Infrastructure, Operating Systems, Linux, Security Controls, Hardening, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Management
★ 4.7 (63) · Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
★ 4.6 (274) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Devops Tools, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Lean Manufacturing, Service Improvement, Operations Management, Operational Excellence, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Workforce Planning, Process Improvement, Staff Management, Process Analysis, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services
★ 4.4 (25) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Star Schema, Data Modeling, Data Architecture, Database Design, Data Lakes, Data Warehousing, Database Architecture and Administration, Enterprise Modeling, SQL, Data Pipelines, Diagram Design, Database Theory, Business Logic, Data Integrity, Semantic Web, Data Storage, Business Metrics, Dimensionality Reduction, Resource Utilization, Issue Tracking
Advanced · Course · 3 - 6 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management, Rapport Building, De-escalation Techniques, Conflict Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Network Architecture, Network Planning And Design, Virtual Networking, Network Infrastructure, Google Cloud Platform, General Networking, Network Routing, Computer Networking, Cloud Infrastructure, Network Security, Network Troubleshooting, Security Requirements Analysis, Network Model, Network Analysis, Firewall, Load Balancing, Hybrid Cloud Computing, Scalability
★ 4.8 (9) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Embedded Systems, C and C++, C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Development Testing, System Programming, C (Programming Language), Development Environment, Verification And Validation, Integrated Development Environments, Computer Programming Tools, Code Reusability, System Configuration, Peripheral Devices, Software Installation
Intermediate · Course · 1 - 3 Months

Pragmatic AI Labs
Skills you'll gain: Rust (Programming Language), LLM Application, Amazon Bedrock, Cross Platform Development, AI Workflows, AI Integrations, Event-Driven Programming, TypeScript, Software Architecture, Application Deployment, Natural Language Processing, Artificial Intelligence, Memory Management, Command-Line Interface
Beginner · Course · 1 - 4 Weeks