Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Business Analysis Tools, Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Analysis, Business Analytics, Business Requirements, Systems Analysis, Technology Strategies, Microsoft Excel, Process Modeling, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Serverless Computing, Cloud Applications, Google Cloud Platform, Cloud-Based Integration, Cloud Development, Cloud Security, Security Controls, Cloud Deployment, Authorization (Computing), Role-Based Access Control (RBAC), Data Security, Authentications, Operational Databases, Key Management, Databases, Application Deployment, Event-Driven Programming
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Validation, Business Reporting, Reconciliation, Business Intelligence, Report Writing, Data Integrity, Workflow Management, Auditing, Automation, Content Scheduling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Transformation, Power BI, Data Lakes, Data Warehousing, Real Time Data, Extract, Transform, Load, Data Architecture, Data-Driven Decision-Making, Dashboard, Data Pipelines, Dashboard Creation, Data Modeling, Business Reporting, Data Presentation, Transact-SQL, Business Intelligence, Data Analysis, Microsoft 365, Python Programming, Machine Learning
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Project Management Software, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Building, Teamwork, Team Management, Team Leadership, Team Performance Management, Team Collaboration, Conflict Management, Trustworthiness, Team Motivation, Collaboration, Rapport Building, Relationship Building, Drive Engagement, Performance Management, Organizational Structure, Knowledge Transfer, Leadership, Innovation, People Development, Industrial and Organizational Psychology
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Value Propositions, Marketing Strategies, Digital Marketing, Target Audience, Marketing Effectiveness, Strategic Marketing, Digital Marketing Campaigns, Digital Media Strategy, Marketing Budgets, Content Marketing, Search Engine Marketing, Email Marketing, Search Engine Optimization, Marketing Analytics, Journey Mapping, Lead Generation, Key Performance Indicators (KPIs), Marketing Communications, Return On Investment, A/B Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Hardware Architecture, Computer Hardware, Database Management, Relational Databases, Computer Systems, Databases, Computer Architecture, Cybersecurity, Operating Systems, Cyber Attacks, SQL, TCP/IP, Information Technology, Database Systems, General Networking, Information Systems Security, Cyber Security Policies, Networking Hardware, Security Management
Mixed · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Organizational Change, Organizational Development, Organizational Strategy, Organizational Structure, Change Management, Business Transformation, Business Strategy, Political Sciences, Innovation, Strategic Decision-Making, Knowledge Transfer, Decision Making, Persona (User Experience)
Mixed · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: Vulnerability Scanning, Metasploit, Penetration Testing, Vulnerability Assessments, Cyber Security Assessment, Network Security, Vulnerability Management, Brute-force attacks, Exploitation techniques, Network Monitoring, Network Troubleshooting, Security Engineering, Network Analysis, Wireless Networks, Network Protocols, Data Manipulation
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Cloud Deployment, Containerization, System Configuration, Infrastructure As A Service (IaaS), Kubernetes, Model Deployment, Application Deployment, Cloud-Native Computing, Performance Tuning, Network Performance Management, Cloud Computing Architecture, Virtual Machines, Distributed Computing, Model Optimization, Capacity Management, Computer Hardware
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Public Works, Sustainable Architecture, Land Management, Building Design, Sustainable Design, Sustainable Technologies, Economic Development, Construction, Environmental Issue, Climate Change Mitigation, Environmental Policy, Policy Development, Health Equity, Policy Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks