Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of California San Diego
Skills you'll gain: Data Ethics, Big Data, Cybersecurity, Data Security, Cryptography, Information Privacy, Encryption, Digital pedagogy, AI Personalization, Computer Science, Web Servers, Machine Learning, Machine Learning Methods, Supervised Learning, Artificial Neural Networks
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Food and Beverage, Sustainable Systems, Consumer Behaviour, Sustainable Development, Environment and Resource Management, Sustainability Standards, Food Safety and Sanitation, Climate Change Adaptation, Socioeconomics, Climate Change Mitigation, Environmental Policy, Economics, Packaging and Labeling, Public Policies, Economic Development, Emerging Technologies, Policy Analysis, Biotechnology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Development, Database Software, Database Management Systems, Data Sharing, Database Architecture and Administration, Microsoft SQL Servers, Data Integration, Management Reporting, Report Writing, IT Automation, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design
Intermediate · Course · 3 - 6 Months

Skills you'll gain: AWS Kinesis, Data Engineering, Amazon Redshift, Amazon Web Services, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Cloud Engineering, Cloud Management, Data Visualization Software, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, AWS Identity and Access Management (IAM)
Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Empathy & Emotional Intelligence, Empathy, Emotional Intelligence, Tenacity, Goal Setting, Overcoming Obstacles, Mindfulness, Productivity, Optimism, Positivity, Compassion, Growth Mindedness, Resilience, Persistence, Self-Awareness, Smart Goals, Time Management, Personal Development, Stress Management, Active Listening
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer experience improvement, User Feedback, Customer Insights, Customer Analysis, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Airbus Beyond
Skills you'll gain: Corporate Sustainability, Sustainability Reporting, Sustainable Systems, Sustainability Standards, Environmental Management Systems, Environmental Social And Corporate Governance (ESG), Environmental Resource Management, Supply Chain, Environmental Regulations, Environmental Issue, Environment and Resource Management, Environmental Laws, Logistics Management, Environmental Monitoring, Logistics, Environmental Policy, Governance, Mitigation
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Quantitative Research, Marketing Analytics, Market Analysis, Market Research, Exploratory Data Analysis, Market Data, Data-Driven Marketing, Strategic Marketing, Forecasting, Market Intelligence, Marketing, Marketing Strategies, Strategic Decision-Making, Data Analysis, Predictive Modeling, Business Research, Time Series Analysis and Forecasting, Customer Analysis, Predictive Analytics, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Market Research, Business Research, Market Analysis, Marketing, Research Methodologies, Research, Demand Planning, Research Reports, Research Design, Competitive Analysis, Market Intelligence, Consumer Behaviour, Global Marketing, Market Trend, Customer Analysis, Analytical Skills, Case Studies, Customer Insights, Report Writing, Company, Product, and Service Knowledge
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Looker (Software), Customer Retention, Customer Analysis, Digital Analysis, Customer Insights, Marketing Analytics, Driving engagement, Data-Driven Marketing, Trend Analysis, Data Analysis, Performance Metric, Consumer Behaviour, Analysis, Growth Strategies, Time Series Analysis and Forecasting, Root Cause Analysis, Marketing Channel, Forecasting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Engineering, Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Social Media Analytics, Customer Analysis, Promotional Strategies, Customer Insights, Presentations, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours