• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Créer du contenu pour les réseaux sociaux avec PicMonkey

    Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Relationship Building, Customer Engagement, Graphic Design, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Managing for Frictionless Sales

    Skills you'll gain: Sales Enablement, Sales Management, Sales Training, Sales Process, Sales Strategy, Sales Development, Employee Onboarding, New Hire Orientations, Training Programs, Employee Coaching, Process Development, Recruitment, Recruitment Strategies, Target Audience, Consumer Behaviour, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Working with Cloud Dataprep on Google Cloud

    Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Transformation, Data Processing, Data Manipulation, Data Preprocessing, Google Cloud Platform, Self Service Technologies

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Launch & Optimize Multi-Channel Ad Campaigns

    Skills you'll gain: Campaign Management, Meta Ads Manager, Advertising Campaigns, Performance Analysis, Digital Advertising, Campaign Planning, Digital Marketing Campaigns, Media Buying, Performance Metric, Marketing Analytics, Budget Management, Cost Benefit Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Leading with Power Skills: Working with Personality Types

    Skills you'll gain: Conflict Management, Leadership Development, Leadership, Emotional Intelligence, Communication, Self-Awareness, Collaboration, Stress Management, Performance Management, Behavioral Management, Psychology

    Beginner · Course · 1 - 3 Months

  • A

    Alfaisal University | KLD

    استراتيجيات التسويق الهجومية والدفاعية

    Skills you'll gain: Strategic Marketing, Marketing Strategies, Marketing, Marketing Strategy and Techniques, Product Development, Marketing Planning, Consumer Behaviour, Business Strategy, Business Strategies, Competitive Intelligence, Market Share, Timelines

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Leadership & Management

    Skills you'll gain: Operations Management, Leadership Studies, Team Motivation, Rapport Building, Strategic Leadership, Operational Performance Management, Governance, Employee Engagement, Industrial and Organizational Psychology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    AI Marketing: Grow Your Brand with AI Tools

    Skills you'll gain: Email Marketing, Email Automation, AI Personalization, Marketing Automation, MarTech, Personalized Campaigns, Brand Marketing, Marketing Strategy and Techniques, Marketing Analytics, Marketing, Search Engine Optimization, Data-Driven Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Marketing, Content Marketing, Blogs, Personalized Service, Content Optimization, Generative AI Agents

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Simplilearn

    Introduction to Long Short Term Memory (LSTM) Training

    Skills you'll gain: Recurrent Neural Networks (RNNs), Time Series Analysis and Forecasting, Natural Language Processing, Deep Learning, Model Training, Artificial Neural Networks, Forecasting, Applied Machine Learning

    2.3
    Rating, 2.3 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Vertex AI Search for Commerce

    Skills you'll gain: Model Training, AI Personalization, AI Integrations, Data Integration, Google Cloud Platform, MLOps (Machine Learning Operations), Data Collection, Data Import/Export, Model Deployment, Model Evaluation, Continuous Monitoring, Application Programming Interface (API)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Email Marketing: Automate, Convert & Scale Revenue

    Skills you'll gain: Email Marketing, Email Automation, Lead Generation, Marketing Automation, A/B Testing, Campaign Management, Content Optimization, Performance Analysis, Copywriting, Data-Driven Marketing, Conversion Funnel Analysis, Personalized Campaigns, Content Creation, Target Audience

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Unleash Team Potential: Assess Learning Needs Using GenAI

    Skills you'll gain: Team Performance Management, Generative AI Agents, Gap Analysis, Management Training And Development, Workforce Development, People Development, Training Programs, Training and Development, AI Enablement, Employee Training, Talent Management, Team Management, Performance Analysis, Job Analysis, Needs Assessment

    4.7
    Rating, 4.7 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

1…253254255…356

In summary, here are 10 of our most popular customer success courses

  • Créer du contenu pour les réseaux sociaux avec PicMonkey: Coursera
  • Managing for Frictionless Sales: HubSpot Academy
  • Working with Cloud Dataprep on Google Cloud: Google Cloud
  • Launch & Optimize Multi-Channel Ad Campaigns: Coursera
  • Leading with Power Skills: Working with Personality Types: University of Maryland, College Park
  • استراتيجيات التسويق الهجومية والدفاعية: Alfaisal University | KLD
  • Leadership & Management: Packt
  • AI Marketing: Grow Your Brand with AI Tools: LearnKartS
  • Introduction to Long Short Term Memory (LSTM) Training: Simplilearn
  • Vertex AI Search for Commerce: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok