Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Alex Genadinik
Skills you'll gain: Customer Retention, Sales Strategy, Upselling, Client Services, General Sales Practices, Customer Acquisition Management, Revenue Management, Telecommuting, Growth Strategies, Promotional Strategies, Entrepreneurship, Search Engine Optimization, Subcontracting, Copywriting, Branding
Mixed · Course · 1 - 3 Months

Skills you'll gain: Oracle SQL Developer, Oracle Databases, Database Design, Data Manipulation, SQL, Relational Databases, Data Transformation, Databases, Case Studies, Query Languages, Pivot Tables And Charts, Data Analysis, Data Integration, Data Structures
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Generative AI, Agentic Workflows, Agentic systems, Google Cloud Platform, AI Product Strategy, Customer experience improvement, Prompt Engineering, Tool Calling, Large Language Modeling, Innovation, AI Integrations, Organizational Strategy, Organizational Change
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Media Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Digital Marketing Campaigns, Digital Marketing, Online Advertising, Email Marketing, Campaign Planning, Marketing Strategies, Marketing Planning, Social Media, Social Media Strategy, Social Media Campaigns, Keyword Research, Digital Brand Strategy, Social Media Marketing, Social Media Management, Marketing Channel, Strategic Marketing, Marketing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Closing (Sales), Consultative Selling, Retail Sales, Value Propositions, Customer experience strategy (CX), Customer Analysis, Retail Store Operations, Cross Selling, Customer experience improvement, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Brand Strategy, Digital Marketing
Intermediate · Course · 1 - 3 Months

Zoho Corporation
Skills you'll gain: Sales Process, Sales, Sales Management, Sales Development, Sales Pipelines, General Sales Practices, Sales Presentations, Customer Relationship Management (CRM) Software, Prospecting and Qualification, Interviewing Skills, Portfolio Management, Communication
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Health Informatics, Medical Records, Health Information Management, Health Information Management and Medical Records, Interoperability, Health Technology, Health Care, Health Systems, Clinical Documentation, Electronic Medical Record System, Clinical Data Management, Data Mapping, Data Sharing, Internet Of Things, Emerging Technologies, Data Management, Unstructured Data, Data Integration, Data Modeling, Authorization (Computing)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Convolutional Neural Networks, Model Training, Tensorflow, Data Collection, Image Analysis, Artificial Neural Networks, Deep Learning, Computer Vision, Model Evaluation, Google Cloud Platform, Cloud Computing, Scientific Visualization
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Exploratory Data Analysis, Model Training, Model Evaluation, Data Preprocessing, Regression Analysis, Predictive Modeling, Machine Learning Methods, Applied Machine Learning, Data Analysis, Plot (Graphics), Machine Learning, Data Visualization, Decision Tree Learning, Predictive Analytics, Machine Learning Algorithms, Data Visualization Software, Artificial Neural Networks, Deep Learning, Statistical Methods, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Maven Analytics
Skills you'll gain: Unsupervised Learning, Model Evaluation, Regression Analysis, Exploratory Data Analysis, Model Training, Applied Machine Learning, Time Series Analysis and Forecasting, Data Analysis, Model Optimization, Classification Algorithms, Statistical Analysis, Data Science, Machine Learning Methods, Forecasting, Statistical Methods, Data Preprocessing, Data Mining, Machine Learning, Supervised Learning, Business Intelligence
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Predictive Modeling, Model Evaluation, Data Cleansing, Time Series Analysis and Forecasting, Database Management, Artificial Neural Networks, SQL, Predictive Analytics, Databases, Model Training, Keras (Neural Network Library), Deep Learning, Applied Machine Learning, Data Quality, Tensorflow, Statistical Modeling, Data Modeling, Data Visualization Software, Forecasting, Convolutional Neural Networks
Intermediate · Specialization · 1 - 3 Months