
Skills you'll gain: Digital Transformation, Google Workspace, Google Cloud Platform, Cloud Management, Business Transformation, Productivity Software, Cost Management, Collaborative Software, Leadership, Cloud Development, Artificial Intelligence and Machine Learning (AI/ML), Cloud Infrastructure, Expense Management, Cloud Applications, Infrastructure Architecture, Cloud Computing, Applied Machine Learning, Cloud Platforms, Cloud Storage, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Diagram Design, Program Development, Program Management, Process Management, Process Mapping, Process Development, Agile Methodology, Agile Project Management, Project Management Software, Business Modeling, Project Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing
Beginner · Guided Project · Less Than 2 Hours
Erasmus University Rotterdam
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Mergers & Acquisitions, Sustainable Development, Corporate Finance, Risk Analysis, Governance, Corporate Strategy, Sustainable Systems, Finance, Capital Budgeting, Financial Management, Capital Markets, Financial Analysis, Social Impact, Business Valuation, Equities, Market Dynamics, Business Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Incident Response, Vulnerability Assessments, Cyber Security Assessment, Security Strategy, Security Controls, Computer Security Incident Management, Infrastructure Security, Security Testing, Control Systems, Information Systems Security, Penetration Testing, Cyber Security Strategy, Cyber Attacks, Risk Analysis, Operational Risk, Data Security, Risk Management Framework, Risk Management, Operational Databases
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Marketing Collateral, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Online Advertising, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphical Tools, Marketing, Dashboard
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Capital Markets, Investment Banking, Market Liquidity, Private Equity, Equities, Securities (Finance), Financial Market, Bidding, Underwriting, Price Negotiation, Cost Benefit Analysis, Lending and Underwriting, Strategic Thinking, Corporate Finance, Financial Regulation, Regulatory Requirements
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Instagram, Social Media Content, Graphic Design, Graphic and Visual Design Software, Graphic and Visual Design, Social Media, Social Media Marketing, Organizational Skills, Marketing Design, Collaborative Software, Social Media Strategy, Creative Design, Design Elements And Principles, Shared Media, Typography, Color Theory, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Target Market, Target Audience, Marketing Strategies, Marketing Planning, Strategic Marketing, Digital Marketing Tools, Marketing, Sales Process, Marketing Effectiveness, Marketing Strategy and Techniques, Brand Strategy, Marketing Analytics, Sales Strategy, Business Marketing, Branding, Brand Awareness, Brand Management, Digital Marketing, Sales, Revenue Management
Mixed · Course · 1 - 4 Weeks