Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Supervision, Team Performance Management, Emotional Intelligence, Trustworthiness, Employee Coaching, Team Leadership, Professionalism, Personal Development, Leadership, Constructive Feedback, Coaching, Influencing, Accountability, Team Management, Rapport Building, People Development, Leadership Development, Leadership and Management, Teamwork, Communication
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Power Platform, No-Code Development, Microsoft Teams, Performance Analysis, Customer Engagement, Application Deployment
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Sheets, Pivot Tables And Charts, Spreadsheet Software, Data Analysis, Google Workspace, Collaborative Software, Descriptive Statistics, Descriptive Analytics, Data Presentation, Data Manipulation, Data Management, Cloud Computing
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, AI Integrations, Agentic systems, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, Memory Management
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Data Sharing, Collaborative Software, Spreadsheet Software, Cloud Computing, Communication
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Linux Administration, Linux Servers, Cloud Hosting, Cloud Infrastructure, Cloud Computing, Linux, Ubuntu, Operating System Administration, Linux Commands, Cloud Computing Architecture, Cloud Management, Cloud Services, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Deployment, Scalability, Server Administration, Servers, Web Applications, Web Servers
Intermediate · Course · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Cloud Computing, Cloud Deployment, Cloud Technologies, Cloud Services, Virtualization and Virtual Machines, Cloud Computing Architecture, Cloud Infrastructure, Virtualization, Cloud Platforms, NoSQL, Cloud Storage, Database Design, Database Management, Data Warehousing, MongoDB, MySQL, SQL, Application Programming Interface (API), Python Programming, Git (Version Control System)
Build toward a degree
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Model Deployment, LLM Application, Fine-tuning, Large Language Modeling, System Monitoring, Open Web Application Security Project (OWASP), Scalability, Generative Model Architectures, Hugging Face, Continuous Monitoring, AI Integrations, Load Balancing, Performance Tuning, Application Deployment, Model Optimization, Transfer Learning, AI Security, Applied Machine Learning, Application Security, API Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, LangChain, LLM Application, Large Language Modeling, PostgreSQL, Database Development, Database Systems, User Interface (UI), Operational Databases, Prompt Patterns, User Interface (UI) Design, Artificial Intelligence, Cloud Computing
Beginner · Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, Storyboarding, Product Development, User Experience, Research Methodologies, Qualitative Research, Customer Insights
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Data Import/Export, Dashboard Creation, Interactive Data Visualization, Microsoft Power Platform, Data Cleansing, Business Intelligence, Data Transformation, Power Platform Architecture & Technical Design, Business Intelligence Software, Data Visualization Software, Data Sharing, Role-Based Access Control (RBAC), Security Strategy
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Cleansing, Exploratory Data Analysis, Data Wrangling, Data Preprocessing, Data Manipulation, Data Quality, Data Analysis, Google Cloud Platform, Data Management
Beginner · Project · Less Than 2 Hours