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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • L

    LearnQuest

    Developing AI Applications on Azure

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Microsoft Azure, Python Programming, Machine Learning, Machine Learning Algorithms, Data Science, Image Analysis, Computer Vision, Natural Language Processing, Application Programming Interface (API)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    978 reviews

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to Cloud Computing & Core AWS Services

    Skills you'll gain: Amazon CloudWatch, Public Cloud, Virtual Networking, Infrastructure As A Service (IaaS), Data Storage, System Monitoring, Network Security

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    B

    Board Infinity

    Google Analytics: Quick Wins and Hacks for Marketers

    Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Marketing Effectiveness, Campaign Management, Digital Marketing, Target Audience, Customer Insights, Analytics, Performance Analysis, A/B Testing, Dashboard, Performance Metric, Content Strategy

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Powering Up Your Power BI Skills

    Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Dashboard, Data Modeling, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    IBM Hybrid Cloud Architect

    Skills you'll gain: Cloud-Native Computing, AWS Identity and Access Management (IAM), Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Computing, Cloud Development, Requirements Analysis, Data Modeling, Cloud Engineering, Cloud Storage, DevOps, Docker (Software), Infrastructure As A Service (IaaS), Solution Design, Microservices, Information Technology, Multi-Cloud, Agile Software Development, Scrum (Software Development)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.7K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Containers w/ Docker, Kubernetes & OpenShift

    Skills you'll gain: Containerization, Cloud-Native Computing, OpenShift, Kubernetes, Docker (Software), Istio, Application Deployment, Microservices, YAML, Virtualization and Virtual Machines, Command-Line Interface, Scalability

    4.4
    Rating, 4.4 out of 5 stars
    ·
    1K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Operations Analytics

    Skills you'll gain: Descriptive Analytics, Business Analytics, Operations Research, Analytics, Predictive Analytics, Operational Analysis, Business Operations, Business Intelligence, Data Analysis, Operations Management, Data-Driven Decision-Making, Demand Planning, Forecasting, Simulation and Simulation Software, Business Modeling, Inventory and Warehousing, Process Optimization, Risk Analysis, Supply Chain Planning, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.1K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Harden AI: Secure Your ML Pipelines

    Skills you'll gain: AI Security, Vulnerability Scanning, Hardening, DevSecOps, Vulnerability Assessments, Responsible AI, Identity and Access Management, MLOps (Machine Learning Operations), Infrastructure Security, Security Controls, Threat Modeling, Model Deployment, Model Evaluation, CI/CD, Continuous Monitoring, AI Personalization, Resilience, Compliance Management, Containerization, Engineering

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    AWS S3 Basics

    Skills you'll gain: Amazon S3, Cloud Storage, Data Storage, Encryption, Cloud Hosting, File Management, Software Versioning, Version Control

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.3K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Engage Customers With an Online Store

    Skills you'll gain: Point of Sale, Shipping and Receiving, Process Optimization

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    B

    Board Infinity

    Fostering Accountability for your Team as a Manager

    Skills you'll gain: Team Management, Delegation Skills, Team Performance Management, Team Building, Management Training And Development, Team Motivation, Team Leadership, Trustworthiness, Drive Engagement, Virtual Teams, Organizational Leadership, Performance Management, Employee Coaching, Goal Setting, Coaching

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer service

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1…363738…383

In summary, here are 10 of our most popular customer service courses

  • Developing AI Applications on Azure: LearnQuest
  • Introduction to Cloud Computing & Core AWS Services: Packt
  • Google Analytics: Quick Wins and Hacks for Marketers: Board Infinity
  • Powering Up Your Power BI Skills: Packt
  • IBM Hybrid Cloud Architect: IBM
  • Introduction to Containers w/ Docker, Kubernetes & OpenShift: IBM
  • Operations Analytics: University of Pennsylvania
  • Harden AI: Secure Your ML Pipelines: Coursera
  • AWS S3 Basics: Coursera
  • GenAI for Call Centers: AI-Driven Customer Success: Coursera

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