Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

LearnQuest
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Microsoft Azure, Python Programming, Machine Learning, Machine Learning Algorithms, Data Science, Image Analysis, Computer Vision, Natural Language Processing, Application Programming Interface (API)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, Public Cloud, Virtual Networking, Infrastructure As A Service (IaaS), Data Storage, System Monitoring, Network Security
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Marketing Effectiveness, Campaign Management, Digital Marketing, Target Audience, Customer Insights, Analytics, Performance Analysis, A/B Testing, Dashboard, Performance Metric, Content Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Dashboard, Data Modeling, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, AWS Identity and Access Management (IAM), Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Computing, Cloud Development, Requirements Analysis, Data Modeling, Cloud Engineering, Cloud Storage, DevOps, Docker (Software), Infrastructure As A Service (IaaS), Solution Design, Microservices, Information Technology, Multi-Cloud, Agile Software Development, Scrum (Software Development)
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Containerization, Cloud-Native Computing, OpenShift, Kubernetes, Docker (Software), Istio, Application Deployment, Microservices, YAML, Virtualization and Virtual Machines, Command-Line Interface, Scalability
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Business Analytics, Operations Research, Analytics, Predictive Analytics, Operational Analysis, Business Operations, Business Intelligence, Data Analysis, Operations Management, Data-Driven Decision-Making, Demand Planning, Forecasting, Simulation and Simulation Software, Business Modeling, Inventory and Warehousing, Process Optimization, Risk Analysis, Supply Chain Planning, Decision Making
Mixed · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: AI Security, Vulnerability Scanning, Hardening, DevSecOps, Vulnerability Assessments, Responsible AI, Identity and Access Management, MLOps (Machine Learning Operations), Infrastructure Security, Security Controls, Threat Modeling, Model Deployment, Model Evaluation, CI/CD, Continuous Monitoring, AI Personalization, Resilience, Compliance Management, Containerization, Engineering
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Amazon S3, Cloud Storage, Data Storage, Encryption, Cloud Hosting, File Management, Software Versioning, Version Control
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Point of Sale, Shipping and Receiving, Process Optimization
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Team Management, Delegation Skills, Team Performance Management, Team Building, Management Training And Development, Team Motivation, Team Leadership, Trustworthiness, Drive Engagement, Virtual Teams, Organizational Leadership, Performance Management, Employee Coaching, Goal Setting, Coaching
Intermediate · Course · 1 - 4 Weeks