• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • P

    Packt

    Managing Conflict

    Skills you'll gain: Conflict Management, Active Listening, Teamwork, Collaboration, Professionalism, Relationship Management, Interpersonal Communications, Culture Transformation, Emotional Intelligence, Accountability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Semantic Segmentation with Amazon Sagemaker

    Skills you'll gain: AWS SageMaker, Amazon Web Services, Model Deployment, Image Analysis, Applied Machine Learning, Model Training, Machine Learning Algorithms, Data Preprocessing, Computer Vision, Deep Learning, Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    95 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • U

    University of Illinois Urbana-Champaign

    Managing Innovation: Ambidexterity, Teams and Leading Change

    Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Leadership, Organizational Development, Organizational Strategy, Cross-Functional Team Leadership, Culture Transformation, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Product Development, Strategic Decision-Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Mastering REST APIs with FastAPI

    Skills you'll gain: Restful API, API Design, Application Deployment, Application Programming Interface (API), Authentications, API Testing, Cloud Deployment, Web Services, Web Frameworks, User Provisioning, Unit Testing, Continuous Deployment, User Accounts, Test Script Development, Email Automation, Debugging, Operational Databases, Back-End Web Development, Software Testing, Continuous Integration

    4.2
    Rating, 4.2 out of 5 stars
    ·
    22 reviews

    Intermediate · Course · 1 - 3 Months

  • S

    Skillshare

    Landscape Photography

    Skills you'll gain: Photography, Photo Editing, Photo/Video Production and Technology, Visual Storytelling, Storytelling, Geospatial Information and Technology, Geospatial Mapping, Geographic Information Systems, GIS Software, Global Positioning Systems, Creativity, Spatial Data Analysis, Post-Production, Planning, Research, Adobe Creative Cloud, Design Elements And Principles, Aesthetics, Critical Thinking, Editing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 3 - 6 Months

  • I

    IBM

    Capstone Project: Applying Business Analysis Skills

    Skills you'll gain: Process Modeling, Risk Mitigation, Business Process Modeling, Stakeholder Analysis, Risk Analysis, Project Scoping, Stakeholder Management, Risk Management Framework, Process Flow Diagrams, Process Mapping, Risk Management, Work Breakdown Structure, Stakeholder Engagement, Scope Management, Business Requirements, Presentations, Requirements Elicitation, Business Analysis Tools, Stakeholder Communications, Process Optimization

    3.7
    Rating, 3.7 out of 5 stars
    ·
    27 reviews

    Advanced · Course · 1 - 3 Months

  • C

    Coursera

    Change Leadership: Strategic Route Analysis with Miro

    Skills you'll gain: Change Management, Visionary, Organizational Change, Business Transformation, Process Development, Strategic Leadership, Innovation, Initiative and Leadership, Process Analysis, Organizational Leadership, Leadership and Management, Business Process Reengineering, Adaptability, Diagram Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    45 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • 2

    28DIGITAL

    Capstone: Autonomous Runway Detection for IoT

    Skills you'll gain: Embedded Software, Real-Time Operating Systems, Embedded Systems, Software Systems, Internet Of Things, Real Time Data, System Requirements, Software Development, Secure Coding, Cloud Computing Architecture, Systems Engineering, Cloud-Based Integration, System Design and Implementation, Back-End Web Development, System Implementation, Communication Systems, System Testing, Algorithms, Performance Testing, Systems Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    69 reviews

    Advanced · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Issues in Supply Chain Management

    Skills you'll gain: Food and Beverage, Supply Chain, Sustainability Standards, Supply Chain Management, Supply Chain Systems, Sustainable Development, Environmental Issue, International Relations, Economics, Sustainable Systems, Export Control, Sustainable Business, Market Dynamics, Environmental Regulations, Supply And Demand, Economic Development, Technology Solutions, Regulatory Requirements, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Cómo crear tu marca personal usando Canva

    Skills you'll gain: Canva (Software), Logo Design, Graphic Design, Driving engagement, Branding, Graphic and Visual Design Software, Content Creation, Target Audience, Presentations, Social Media Content, Brand Strategy, Brand Awareness, Creativity, Social Media, Social Media Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    45 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Autodesk Civil 3D 2025 Unleashed

    Skills you'll gain: AutoCAD Civil 3D, Autodesk Revit, Autodesk, Grading (Landscape), AutoCAD, Stormwater Management, Drafting and Engineering Design, Network Model, Design, Visualization (Computer Graphics), Coordination, Design and Product, Data Management

    Beginner · Course · 3 - 6 Months

  • B

    Birla Institute of Technology & Science, Pilani

    Human Computer Interaction

    Skills you'll gain: Human Computer Interaction, Web Content Accessibility Guidelines, Human Factors, User Interface (UI), Usability, Interaction Design, Prototyping, User Interface and User Experience (UI/UX) Design, User Experience Design, User Experience, Human Centered Design, User Centered Design, User Interface (UI) Design, Responsive Web Design, Design Thinking, Usability Testing, Augmented and Virtual Reality (AR/VR), User Research, Wireframing, Information Architecture

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

1…425426427…834

In summary, here are 10 of our most popular service design courses

  • Managing Conflict: Packt
  • Semantic Segmentation with Amazon Sagemaker: Coursera
  • Managing Innovation: Ambidexterity, Teams and Leading Change: University of Illinois Urbana-Champaign
  • Mastering REST APIs with FastAPI: Packt
  • Landscape Photography: Skillshare
  • Capstone Project: Applying Business Analysis Skills : IBM
  • Change Leadership: Strategic Route Analysis with Miro: Coursera
  • Capstone: Autonomous Runway Detection for IoT: 28DIGITAL
  • Issues in Supply Chain Management: University of Illinois Urbana-Champaign
  • Cómo crear tu marca personal usando Canva: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok