
Skills you'll gain: Content Performance Analysis, Microsoft Copilot, Content Marketing, Personalized Campaigns, Content Creation, Ideation, AI Personalization, Social Media Content, Content Strategy, Brainstorming, Calendar Management, Search Engine Optimization
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, Office Administration, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Microsoft Copilot, Customer Engagement, File Management, Personalized Service, Customer Relationship Management, Communication, Brainstorming, Process Optimization, Scheduling
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Language Learning, Greeting Customers, Oral Expression, Language Competency, Spanish Language, Culture, Cultural Sensitivity, Cultural Diversity, Language Interpretation, Translation, and Studies, Verbal Communication Skills, Business Communication, Oral Comprehension, Communication, Vocabulary, Grammar
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, New Product Development, Entrepreneurship, Solution Design, Strategic Partnership, Process Mapping, Brainstorming, Growth Strategies, Entrepreneurial Finance, Product Development, Problem Solving
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Content Scheduling, Content Strategy, Video Production, Content Development and Management, Social Media Content, Social Media Strategy, Content Creation, Content Performance Analysis, Calendar Management, Production Process, Ideation, Digital Marketing Tools, Target Audience
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Capital Budgeting, Capital Expenditure, Financial Analysis, Fiscal Management, Cash Flows, Business Valuation, Financial Statement Analysis, Finance, Cash Flow Forecasting, Return On Investment, Financial Statements, Financial Management, Corporate Finance, Risk Analysis, Investments
Beginner · Course · 1 - 3 Months

Skills you'll gain: Presentations, Customer Analysis, Data Visualization, Data Presentation, Microsoft PowerPoint, Target Market, Consulting, Target Audience, Business Consulting, Microsoft Excel, Interactive Data Visualization, Data Storytelling, Dashboard Creation, Persona Development, Business Analysis, Analysis, Excel Formulas, Spreadsheet Software, Data Analysis, Business Analytics
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months
Starweaver
Skills you'll gain: Portfolio Management, Portfolio Risk, Investment Management, Tax Management, Investments, Tax Planning, Wealth Management, Income Tax, Risk Management, Financial Planning, Asset Management, Goal Setting, Financial Services, Equities, General Finance, Decision Making, Planning
Beginner · Course · 1 - 4 Weeks

University of California, Santa Barbara
Skills you'll gain: Management Accounting, Cost Accounting, Budgeting, Accounting, Cost Control, General Accounting, Cost Management, Operating Budget, Financial Accounting, Manufacturing Operations, Profit and Loss (P&L) Management, Resource Allocation, Production Planning, Decision Making
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Patient Communication, Patient-centered Care, Caregiving, Active Listening, Pain Management, Basic Patient Care, Communication, Communication Strategies, Empathy, Psychosocial Assessments, Self-Awareness, Health Assessment, Treatment Planning, Family Support, Planning
Beginner · Course · 1 - 3 Months