• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service

Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • E

    EDUCBA

    CloverETL: Design, Analyze & Optimize Workflows

    Skills you'll gain: Data Mapping, Extract, Transform, Load, Data Validation, Workflow Management, JSON, Fraud detection, Extensible Languages and XML, Extensible Markup Language (XML), Metadata Management, Process Design, Data Integration, Data Transformation, Data Pipelines, Data Import/Export, Data Processing, Data Integrity, Data Analysis

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Stay Email Compliant

    Skills you'll gain: Email Marketing, Compliance Auditing, Compliance Management, Auditing, Regulatory Compliance, Law, Regulation, and Compliance, Legal Risk, Regulatory Requirements, Marketing Effectiveness, Customer Relationship Building, General Data Protection Regulation (GDPR)

    Beginner · Course · 1 - 4 Weeks

  • C

    CertNexus

    DSBIZ (Exam DSZ-210)

    Skills you'll gain: Customer experience improvement, Data-Driven Marketing, Data Strategy, Marketing Analytics, Data Literacy, Customer Insights, Business Analytics, Business Intelligence, Data Science, Operational Efficiency, Marketing, Data Ethics, Analytics, Customer Service, Big Data, Descriptive Analytics, Business Strategy, Data Collection, Predictive Analytics, Governance

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Bahasa Indonesia

    Skills you'll gain: Gemini, Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Query Languages, Big Data

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    KI-Infrastruktur: Einführung in AI Hypercomputer

    Skills you'll gain: Model Deployment, Cloud Deployment, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Cloud Computing, Model Optimization, AI Workflows, Computer Architecture, Artificial Intelligence, AI literacy, Performance Tuning, Hardware Architecture

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    借助 Gemini Enterprise 加速知识交流

    Skills you'll gain: Google Gemini, Gemini, Google Workspace, Application Deployment, Enterprise Application Management, OAuth, Agentic Workflows, AI Integrations, Knowledge Transfer, Collaborative Software, LLM Application, Identity and Access Management, Calendar Management, Configuration Management, Data Integration, Operational Efficiency, Application Programming Interface (API), Authentications, Data Store

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Design and Build Scalable iOS Applications

    Skills you'll gain: Apple iOS, iOS Development, Model View Controller, Software Architecture, Maintainability, Application Design, Mobile Development, Software Design, Software Design Patterns, Application Development, Frontend Performance, Test Data, Model Optimization, Performance Tuning, Data Integration, Business Logic

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Networking in Google Cloud: Network Security - Español

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Cloud Security, Proxy Servers, Google Cloud Platform, Network Administration, Firewall, Infrastructure Security, Network Monitoring, Intrusion Detection and Prevention, Threat Detection, Identity and Access Management, Hardening

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Serviços principais do Google Workspace

    Skills you'll gain: Google Workspace, Gmail, Google Gemini, Gemini, Service Management, Email Automation, Scripting, Document Management, Collaborative Software, System Configuration, Application Development

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Networking in Google Cloud: Network Security - Português Brasileiro

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Firewall, Identity and Access Management, Network Monitoring, Cloud Security, Google Cloud Platform, Intrusion Detection and Prevention, Cyber Security Policies, Threat Detection

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud의 서비스 조정 및 코레오그래피

    Skills you'll gain: Microservices, Cloud Applications, Cloud-Based Integration, Cloud-Native Computing, Software Architecture, Google Cloud Platform, Event-Driven Programming, Cloud Development, Service Oriented Architecture, Cloud Services, Software Design Patterns

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Erste Schritte mit der Google Kubernetes Engine

    Skills you'll gain: Kubernetes, Identity and Access Management, Containerization, Google Cloud Platform, Cloud-Native Computing, Cloud Management, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, Application Deployment, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

1…461462463…470

In summary, here are 10 of our most popular customer service courses

  • CloverETL: Design, Analyze & Optimize Workflows: EDUCBA
  • Stay Email Compliant: Coursera
  • DSBIZ (Exam DSZ-210): CertNexus
  • Work with Gemini Models in BigQuery - Bahasa Indonesia: Google Cloud
  • KI-Infrastruktur: Einführung in AI Hypercomputer: Google Cloud
  • 借助 Gemini Enterprise 加速知识交流: Google Cloud
  • Design and Build Scalable iOS Applications: EDUCBA
  • Networking in Google Cloud: Network Security - Español: Google Cloud
  • Serviços principais do Google Workspace: Google Cloud
  • Networking in Google Cloud: Network Security - Português Brasileiro: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok