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  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • A

    Amazon Web Services

    DevOps and AI on AWS: AIOps

    Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, DevSecOps, Code Review, AI Integrations, Amazon Web Services, AI Security, Application Performance Management, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, Vulnerability Scanning, Predictive Analytics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Market your new business with Canva

    Skills you'll gain: Logo Design, Canva (Software), Marketing Design, Promotional Materials, Design, Dashboard, Design Elements And Principles, Marketing Materials, Marketing Collateral, Color Theory, Graphic and Visual Design Software, Graphic Design, Branding, Content Creation, Marketing, Advertising, Business

    4.7
    Rating, 4.7 out of 5 stars
    ·
    35 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • U

    University of London

    Problems, Algorithms and Flowcharts

    Skills you'll gain: Pseudocode, Algorithms, Computer Science, Data Structures, Diagram Design

    4.4
    Rating, 4.4 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Visualizing Women's Work: Using Art Media for Social Justice

    Skills you'll gain: Social Justice, Art History, Public History, Creativity, Social Impact, Diversity Awareness, Liberal Arts, Visual Storytelling, Research, Advocacy, Public Affairs, Case Studies, Performing Arts, Creative Design, Cultural Diversity, Multimedia

    4.7
    Rating, 4.7 out of 5 stars
    ·
    103 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Sustainable Business: Big Issues, Big Changes

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Supply Chain, Sustainable Systems, Supply Chain Management, Sustainability Standards, Sustainability Reporting, Sustainable Technologies, Energy and Utilities, Occupational Safety And Health, Water Sustainability, Environmental Issue, Climate Change Mitigation, Employee Assistance Programs, Environment and Resource Management, Water Resource Management, Key Performance Indicators (KPIs), Cost Benefit Analysis, Environmental Policy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    108 reviews

    Beginner · Course · 1 - 3 Months

  • B

    Banco Interamericano de Desarrollo

    Gobierno Digital

    Skills you'll gain: Cybersecurity, Data Management, Infrastructure Security, Interoperability, Digital Transformation, Data Security, Data Governance, Public Administration, Governance, Case Studies, Public Key Infrastructure, digital literacy, Identity and Access Management, Service Design, Policy Analysis, Innovation, Strategic Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    97 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Caring for Others

    Skills you'll gain: Caregiving, Sociology, Health Care, Surveys, Social Sciences, Social Justice, Care Coordination, Culture, Dignity in Care, Social Studies, Socioeconomics, Liberal Arts, Supply And Demand, Economics, Policy, and Social Studies, Social Work, Healthcare Ethics, Human Services, Media and Communications, Empathy & Emotional Intelligence, Cultural Diversity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    34 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    Universidad de los Andes

    Analytics en las organizaciones

    Skills you'll gain: Business Analytics, Data Strategy, Process Analysis, Data Architecture, Business Intelligence, Analytics, Organizational Effectiveness, Data-Driven Decision-Making, Data Governance, Data Analysis, Information Technology Architecture, Analytical Skills, Process Improvement, Organizational Strategy, Competitive Analysis, Organizational Structure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Amazon DevOps Guru Getting Started

    Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS CloudFormation, AWS Identity and Access Management (IAM), DevOps

    4.4
    Rating, 4.4 out of 5 stars
    ·
    61 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Governance and Management of IT

    Skills you'll gain: IT Management, IT General Controls (ITGC), Control Objectives for Information and Related Technology (COBIT), Cloud Management, Information Technology, Risk Management Framework, Governance Risk Management and Compliance, Quality Assurance, Compliance Auditing, Organizational Change, Internal Auditing, Technology Strategies, Governance, Quality Monitoring, Audit Planning, Information Technology Infrastructure Library, Risk Management, Cloud Computing, Cloud Services, Business Priorities

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • K

    Kennesaw State University

    AI for Education (Advanced)

    Skills you'll gain: Prompt Engineering, Responsible AI, AI literacy, ChatGPT, Artificial Intelligence, AI Integrations, Digital pedagogy, Generative AI

    4.2
    Rating, 4.2 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    Edureka

    Developing Applications with Claude API

    Skills you'll gain: Anthropic Claude, Application Programming Interface (API), LLM Application, JSON, AI Integrations, Generative AI Agents, Agentic systems, Scripting, Token Optimization, Artificial Intelligence, Automation, Development Environment

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • DevOps and AI on AWS: AIOps: Amazon Web Services
  • Market your new business with Canva: Coursera
  • Problems, Algorithms and Flowcharts: University of London
  • Visualizing Women's Work: Using Art Media for Social Justice: University of Michigan
  • Sustainable Business: Big Issues, Big Changes: University of Colorado System
  • Gobierno Digital: Banco Interamericano de Desarrollo
  • Caring for Others: University of Colorado Boulder
  • Analytics en las organizaciones: Universidad de los Andes
  • Amazon DevOps Guru Getting Started: Amazon Web Services
  • Governance and Management of IT: Packt

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