Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, DevSecOps, Code Review, AI Integrations, Amazon Web Services, AI Security, Application Performance Management, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, Vulnerability Scanning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Logo Design, Canva (Software), Marketing Design, Promotional Materials, Design, Dashboard, Design Elements And Principles, Marketing Materials, Marketing Collateral, Color Theory, Graphic and Visual Design Software, Graphic Design, Branding, Content Creation, Marketing, Advertising, Business
Intermediate · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Pseudocode, Algorithms, Computer Science, Data Structures, Diagram Design
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Social Justice, Art History, Public History, Creativity, Social Impact, Diversity Awareness, Liberal Arts, Visual Storytelling, Research, Advocacy, Public Affairs, Case Studies, Performing Arts, Creative Design, Cultural Diversity, Multimedia
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Supply Chain, Sustainable Systems, Supply Chain Management, Sustainability Standards, Sustainability Reporting, Sustainable Technologies, Energy and Utilities, Occupational Safety And Health, Water Sustainability, Environmental Issue, Climate Change Mitigation, Employee Assistance Programs, Environment and Resource Management, Water Resource Management, Key Performance Indicators (KPIs), Cost Benefit Analysis, Environmental Policy
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Cybersecurity, Data Management, Infrastructure Security, Interoperability, Digital Transformation, Data Security, Data Governance, Public Administration, Governance, Case Studies, Public Key Infrastructure, digital literacy, Identity and Access Management, Service Design, Policy Analysis, Innovation, Strategic Planning
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Caregiving, Sociology, Health Care, Surveys, Social Sciences, Social Justice, Care Coordination, Culture, Dignity in Care, Social Studies, Socioeconomics, Liberal Arts, Supply And Demand, Economics, Policy, and Social Studies, Social Work, Healthcare Ethics, Human Services, Media and Communications, Empathy & Emotional Intelligence, Cultural Diversity
Beginner · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Business Analytics, Data Strategy, Process Analysis, Data Architecture, Business Intelligence, Analytics, Organizational Effectiveness, Data-Driven Decision-Making, Data Governance, Data Analysis, Information Technology Architecture, Analytical Skills, Process Improvement, Organizational Strategy, Competitive Analysis, Organizational Structure
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS CloudFormation, AWS Identity and Access Management (IAM), DevOps
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Management, IT General Controls (ITGC), Control Objectives for Information and Related Technology (COBIT), Cloud Management, Information Technology, Risk Management Framework, Governance Risk Management and Compliance, Quality Assurance, Compliance Auditing, Organizational Change, Internal Auditing, Technology Strategies, Governance, Quality Monitoring, Audit Planning, Information Technology Infrastructure Library, Risk Management, Cloud Computing, Cloud Services, Business Priorities
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Prompt Engineering, Responsible AI, AI literacy, ChatGPT, Artificial Intelligence, AI Integrations, Digital pedagogy, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Anthropic Claude, Application Programming Interface (API), LLM Application, JSON, AI Integrations, Generative AI Agents, Agentic systems, Scripting, Token Optimization, Artificial Intelligence, Automation, Development Environment
Intermediate · Course · 1 - 4 Weeks