Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Employee Surveys, Employee Engagement, User Feedback, Performance Measurement, Microsoft 365, Performance Analysis, Business Research, Customer experience improvement, Customer Insights, Analysis, Customer Analysis, Market Research, User Research, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Tsinghua University
Skills you'll gain: Data Structures, System Design and Implementation, Algorithms, Computer Programming
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Automation, Marketing Planning, Marketing Analytics, Competitive Analysis, Prompt Engineering, Email Automation, Search Engine Optimization, Generative AI, Key Performance Indicators (KPIs), AI Personalization, Lead Generation, A/B Testing, Content Creation, Web Analytics, Performance Measurement, Data Visualization, Customer Insights, Data-Driven Decision-Making, Digital Marketing, Content Strategy
Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: AI Personalization, Nutrition and Diet, Nutritional Assessment, Personalized Service, Clinical Nutrition, Precision Medicine, Medical Nutrition Therapy, Nutrition Education, Data Ethics, Dietetics, Data Collection, Data Capture, Diagnostic Tests, Responsible AI, Data Analysis, Clinical Research, Health Equity, Health Technology, Consumer Behaviour, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Interaction Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Assessments, MITRE ATT&CK Framework, Security Testing, Payment Card Industry (PCI) Data Security Standards, NIST 800-53, Network Analysis, General Data Protection Regulation (GDPR), Cloud Computing
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Market Research, Social Media Strategy, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Sales Presentation, Business Marketing, Customer experience strategy (CX), Strategic Planning, Digital Marketing, Branding, Google Ads, Forecasting
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of Glasgow
Skills you'll gain: Wireless Networks, Emerging Technologies, Digital Communications, Communication Systems, Internet Of Things, Software-Defined Networking, Network Planning And Design, Distributed Computing, Artificial Intelligence and Machine Learning (AI/ML), Electrical Engineering, Electronics Engineering, Zero Trust Network Access, AI Integrations, Information Technology, Machine Learning, Trustworthiness
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Peer Review, Fundraising and Crowdsourcing, Branding, Organizational Strategy, Brand Management, Organizational Structure, Recruitment, Fundraising, Brand Strategy, Constructive Feedback, Analysis
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Cloud Management, Identity and Access Management, Event Monitoring, Cloud Security, Security Strategy, Incident Response, Computer Security Incident Management, Continuous Monitoring, Anomaly Detection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Script Development, Performance Testing, Performance Stress Testing, Test Tools, Verification And Validation, Software Testing, Test Data, Data Validation, Scripting, Scenario Testing, Proxy Servers, Distributed Computing, Software Installation, System Monitoring, Servers, Configuration Management
Intermediate · Course · 3 - 6 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
Beginner · Course · 1 - 3 Months