Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Leeds
Skills you'll gain: Responsible AI, Artificial Intelligence, Data Ethics, AI literacy, digital literacy, Machine Learning
★ 4.1 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Design, User Interface (UI), Interactive Design, Workflow Management, Business Process Automation
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Sales Presentations, Marketing Materials, Business Correspondence, Oral Expression, Business Writing, English Language, Selling Techniques, Business Communication, Employee Surveys, Concision, Brainstorming, Presentations, Promotional Materials, Marketing Budgets, Marketing, Graphic Design, Advertising, Persuasive Communication, Marketing Communications, Influencing
★ 5 (8) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Storytelling, Visual Storytelling, Social Media Content, Creative Design, Style Guides, Graphic Design, Content Creation, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: No-Code Development, Google Sheets, Google Workspace, Application Design, Google Cloud Platform, Cloud-Based Integration, Force.com, Data Integration, Microsoft Excel
Beginner · Project · Less Than 2 Hours

Skills you'll gain: JUnit, Apache Maven, Model View Controller, Unit Testing, Frontend Integration, Spring Boot, Restful API, Data Persistence, Web Services, Software Testing, Java Programming, Object-Relational Mapping, Java, Back-End Web Development, Secure Coding, Authentications, Data Modeling, Business Logic
★ 4.6 (28) · Mixed · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Developing Training Materials, Educational Materials, Classroom Management, Course Development, Teaching, Education and Training, Instructional and Curriculum Design, Interactive Learning, Instructional Design, Instructional Strategies, Innovation, Pedagogy, Student Engagement, Resource Utilization, Network Planning And Design, Infographics
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Software Design Patterns, Application Design, Application Development, Python Programming, Computer Programming, Programming Principles, Software Development, Scripting, Virtual Machines, Scripting Languages
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Content Creation, Target Audience, Web Presence, Storytelling, Brand Strategy, Branding, Social Media Content, Social Media, Brand Marketing, Content Development and Management, Brand Awareness, Social Media Marketing, Brand Management, Digital Brand Strategy, Content Strategy, Value Propositions, Communication, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Run Chart, Qualitative Research, Continuous Quality Improvement (CQI), Data Quality, Quantitative Research, Data Collection, Data-Driven Decision-Making, Statistical Methods, Data Analysis, Systems Of Measurement, Time Series Analysis and Forecasting
★ 4.8 (49) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Keyword Research, Prompt Engineering Tools, Content Optimization, Google Gemini, Generative AI, Search Engine Optimization, Content Strategy, AI Workflows, Digital Marketing
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Decision-Making, Corporate Strategy, Business Strategies, Business Strategy, Business Ethics, Organizational Strategy, Strategic Leadership, Business Planning, Growth Strategies, Decision Making, Strategic Thinking, Strategic Prioritization, Plan Execution, Strategic Planning, Ethical Standards And Conduct, Management Information Systems, Stakeholder Management, Business Administration, Operational Efficiency, Business
★ 4.8 (39) · Beginner · Specialization · 3 - 6 Months