Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Data Validation, .NET Framework, System Requirements, Database Design, C# (Programming Language), ASP.NET, User Interface (UI) Design, Databases, Application Development, Healthcare Project Management, Application Design, Object Oriented Programming (OOP), Business Logic, Microsoft Visual Studio, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Culture Transformation, Human Resource Strategy, Human Capital, Organizational Change, Diversity and Inclusion, Strategic Leadership, Talent Management, Business Transformation, Change Management, Workforce Planning, Organizational Effectiveness, Data-Driven Decision-Making, Predictive Analytics, Strategic Partnership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, AI Product Strategy, UI/UX Research, Brainstorming, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Data Analysis, AI Enablement, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving
Beginner · Specialization · 1 - 3 Months
LearnQuest
Skills you'll gain: Sales Management, Sales Strategy, Sales, Sales Presentation, Sales Training, Initiative and Leadership, Resilience, Case Studies, Stress Management, Consumer Behaviour, Persistence, Trustworthiness, Customer Analysis, Business Ethics, Data-Driven Decision-Making, Self-Motivation, Composure, Cross-Functional Collaboration, Adaptability, Customer Retention
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Analytics, Auditing, Content Strategy, WordPress, HTML and CSS, Content Management, Performance Improvement
Mixed · Course · 3 - 6 Months

Skills you'll gain: Debugging, Version Control, Microsoft Copilot, C# (Programming Language), Git (Version Control System), Microsoft Visual Studio, .NET Framework, Program Development, Application Development, Object Oriented Programming (OOP), Computer Programming, Microsoft Development Tools, Development Environment, User Interface (UI), Programming Principles
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Airflow, MLOps (Machine Learning Operations), Multi-Tenant Cloud Environments, Data Pipelines, Workflow Management, Business Workflow Analysis, Cloud Deployment, Continuous Deployment, CI/CD, Devops Tools, DevOps, Configuration Management, Python Programming, Scalability, Performance Tuning, System Monitoring
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Angular, Application Design, Software Architecture, Software Design Patterns, Frontend Performance, JavaScript Frameworks, TypeScript, Scripting Languages, UI Components, Javascript, Application Performance Management, Data Sharing, Real Time Data
Beginner · Course · 3 - 6 Months

Skills you'll gain: AI Workflows, Agentic systems, AI Orchestration, AI Enablement, Advanced Analytics, Data Processing, Enterprise Architecture, Automation, Data Transformation, Artificial Intelligence, Continuous Improvement Process, Data Quality, Application Deployment, Scalability, Performance Tuning, Business Metrics, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)
Intermediate · Specialization · 3 - 6 Months
University of California San Diego
Skills you'll gain: Usability, Graphic and Visual Design, Usability Testing, User Interface (UI) Design, Design, Interaction Design, Human Computer Interaction, User Experience Design, Prototyping, Design Elements And Principles, Layout Design, Human Centered Design, Web Design and Development, Typography, Design Research, A/B Testing
Beginner · Course · 1 - 4 Weeks