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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    EDUCBA

    Build & Implement a C# .NET Fever Tracking System

    Skills you'll gain: Data Validation, .NET Framework, System Requirements, Database Design, C# (Programming Language), ASP.NET, User Interface (UI) Design, Databases, Application Development, Healthcare Project Management, Application Design, Object Oriented Programming (OOP), Business Logic, Microsoft Visual Studio, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    CHRO Excellence: Transforming HR Teams

    Skills you'll gain: Culture Transformation, Human Resource Strategy, Human Capital, Organizational Change, Diversity and Inclusion, Strategic Leadership, Talent Management, Business Transformation, Change Management, Workforce Planning, Organizational Effectiveness, Data-Driven Decision-Making, Predictive Analytics, Strategic Partnership

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Microsoft

    Microsoft Copilot: Your Everyday AI Companion

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
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    151 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    Fractal Analytics

    Mastering User Centric Design with Generative AI

    Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, AI Product Strategy, UI/UX Research, Brainstorming, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Data Analysis, AI Enablement, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving

    4.6
    Rating, 4.6 out of 5 stars
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    198 reviews

    Beginner · Specialization · 1 - 3 Months

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    LearnQuest

    Advanced Behavioral Selling and Resilience

    Skills you'll gain: Sales Management, Sales Strategy, Sales, Sales Presentation, Sales Training, Initiative and Leadership, Resilience, Case Studies, Stress Management, Consumer Behaviour, Persistence, Trustworthiness, Customer Analysis, Business Ethics, Data-Driven Decision-Making, Self-Motivation, Composure, Cross-Functional Collaboration, Adaptability, Customer Retention

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Alex Genadinik

    50-Point Website SEO Audit

    Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Analytics, Auditing, Content Strategy, WordPress, HTML and CSS, Content Management, Performance Improvement

    Mixed · Course · 3 - 6 Months

  • Status: New
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    Microsoft

    C# Programming Fundamentals and Development Environment

    Skills you'll gain: Debugging, Version Control, Microsoft Copilot, C# (Programming Language), Git (Version Control System), Microsoft Visual Studio, .NET Framework, Program Development, Application Development, Object Oriented Programming (OOP), Computer Programming, Microsoft Development Tools, Development Environment, User Interface (UI), Programming Principles

    Beginner · Course · 1 - 3 Months

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    Packt

    Apache Airflow Best Practices

    Skills you'll gain: Apache Airflow, MLOps (Machine Learning Operations), Multi-Tenant Cloud Environments, Data Pipelines, Workflow Management, Business Workflow Analysis, Cloud Deployment, Continuous Deployment, CI/CD, Devops Tools, DevOps, Configuration Management, Python Programming, Scalability, Performance Tuning, System Monitoring

    Intermediate · Course · 3 - 6 Months

  • Status: New
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    Packt

    Reactive Patterns with RxJS and Angular Signals

    Skills you'll gain: Angular, Application Design, Software Architecture, Software Design Patterns, Frontend Performance, JavaScript Frameworks, TypeScript, Scripting Languages, UI Components, Javascript, Application Performance Management, Data Sharing, Real Time Data

    Beginner · Course · 3 - 6 Months

  • Status: New
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    Coursera

    Agentic AI Content for Practitioners (Teams: Data)

    Skills you'll gain: AI Workflows, Agentic systems, AI Orchestration, AI Enablement, Advanced Analytics, Data Processing, Enterprise Architecture, Automation, Data Transformation, Artificial Intelligence, Continuous Improvement Process, Data Quality, Application Deployment, Scalability, Performance Tuning, Business Metrics, Software Design Patterns

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Data Engineering on AWS - The Complete Training

    Skills you'll gain: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Design Principles: an Introduction

    Skills you'll gain: Usability, Graphic and Visual Design, Usability Testing, User Interface (UI) Design, Design, Interaction Design, Human Computer Interaction, User Experience Design, Prototyping, Design Elements And Principles, Layout Design, Human Centered Design, Web Design and Development, Typography, Design Research, A/B Testing

    4.6
    Rating, 4.6 out of 5 stars
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    1.4K reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…555657…549

In summary, here are 10 of our most popular customer experience courses

  • Build & Implement a C# .NET Fever Tracking System: EDUCBA
  • CHRO Excellence: Transforming HR Teams: Coursera
  • Microsoft Copilot: Your Everyday AI Companion: Microsoft
  • Mastering User Centric Design with Generative AI: Fractal Analytics
  • Advanced Behavioral Selling and Resilience: LearnQuest
  • 50-Point Website SEO Audit: Alex Genadinik
  • C# Programming Fundamentals and Development Environment: Microsoft
  • Apache Airflow Best Practices: Packt
  • Reactive Patterns with RxJS and Angular Signals: Packt
  • Agentic AI Content for Practitioners (Teams: Data): Coursera

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