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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    EDUCBA

    Python GUI Calculators with Tkinter: Build & Implement

    Skills you'll gain: Integrated Development Environments, User Interface (UI), Jupyter, Application Development, Python Programming, Test Case, Debugging, Computational Logic

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    IESE Business School

    Accounting: Principles of Financial Accounting

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Income Statement, Accounting, Cash Flows, Balance Sheet, Accrual Accounting, Financial Accounting, Financial Reporting, Microsoft Excel, Financial Analysis, Cash Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.3K reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    C++ Basics and Core Concepts

    Skills you'll gain: Data Structures, Development Environment, C++ (Programming Language), Debugging, Computational Thinking, Integrated Development Environments, Computer Programming

    Beginner · Course · 1 - 4 Weeks

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    Illinois Tech

    Social Media Marketing Analytics

    Skills you'll gain: Paid media, Digital Marketing, Web Analytics, Marketing Effectiveness, Marketing Analytics, Social Media Marketing, Earned Media, Digital Advertising, Social Media, Google Analytics, Analytics, Instagram, Email Marketing, Data-Driven Decision-Making, Customer Data Management, Key Performance Indicators (KPIs)

    Intermediate · Course · 1 - 3 Months

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    Packt

    IT Audit Field Manual: Strengthen Cyber Defense

    Skills you'll gain: Cyber Security Assessment, Endpoint Security, IT Security Architecture, Information Technology, Data Security, Network Security, Cloud Security, Information Privacy, Firewall, Cybersecurity, Linux, System Configuration, Security Controls, Cyber Threat Intelligence, Cyber Security Strategy, Microsoft Windows, Identity and Access Management, Risk Management Framework, Encryption, Good Clinical Practices (GCP)

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
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    SkillUp

    Professional Scrum Master

    Skills you'll gain: User Story, Sprint Retrospectives, Scrum (Software Development), Sprint Planning, Backlogs, Project Risk Management, Agile Methodology, Agile Product Development, Agile Project Management, Team Building, Product Management, Team Management, Meeting Facilitation, Product Requirements, Stakeholder Engagement, Organizational Change, Stakeholder Management, Team Leadership, Project Management, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
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    498 reviews

    Advanced · Specialization · 3 - 6 Months

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    Packt

    Transitioning from Console to WinForms with Source Control

    Skills you'll gain: GitHub, C# (Programming Language), Git (Version Control System), Microsoft SQL Servers, .NET Framework, Microsoft Visual Studio, Database Development, Application Development, Query Languages, Event-Driven Programming, Data Validation, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    American Psychological Association

    Disorders Related To Trauma

    Skills you'll gain: Mental Health Diseases and Disorders, Trauma Care, Mental Health, Psychiatric Assessments, Psychology, Psychotherapy, Mental and Behavioral Health, Cognitive Behavioral Therapy, Stress Management, Cultural Sensitivity

    4.8
    Rating, 4.8 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Fundamental Sales Concepts — An Overview

    Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Strategy, Sales, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales

    5
    Rating, 5 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    E

    EDHEC Business School

    Mastering Luxury Hospitality: Fundamentals to Leadership

    Skills you'll gain: Hospitality Management, Hospitality, Guest Relations, Leadership, Customer Service, Leadership Development, Personalized Service, Operational Excellence, Talent Management, Customer Insights, Sustainable Business, Sustainability Standards, Consumer Behaviour, Experience Design

    4.6
    Rating, 4.6 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Real Madrid Graduate School Universidad Europea

    Future of data and technology in football

    Skills you'll gain: Image Analysis, Computer Vision, Real Time Data, Reinforcement Learning, Large Language Modeling, Advanced Analytics, Data-Driven Decision-Making, Machine Learning, Artificial Intelligence, Data Integration, Analysis, Automation, Supervised Learning, Natural Language Processing, Data Presentation, Innovation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    Python GUI Development: Design & Build Apps

    Skills you'll gain: Design Thinking, Usability, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Interactive Design, Application Design, Python Programming, Application Development

    4
    Rating, 4 out of 5 stars
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    11 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Python GUI Calculators with Tkinter: Build & Implement: EDUCBA
  • Accounting: Principles of Financial Accounting: IESE Business School
  • C++ Basics and Core Concepts: Packt
  • Social Media Marketing Analytics: Illinois Tech
  • IT Audit Field Manual: Strengthen Cyber Defense: Packt
  • Professional Scrum Master: SkillUp
  • Transitioning from Console to WinForms with Source Control: Packt
  • Disorders Related To Trauma: American Psychological Association
  • Fundamental Sales Concepts — An Overview: Zoho Corporation
  • Mastering Luxury Hospitality: Fundamentals to Leadership : EDHEC Business School

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