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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Coursera

    Optimize Kafka for Speed & Availability

    Skills you'll gain: Apache Kafka, Data Loss Prevention, Performance Tuning, System Monitoring, Prometheus (Software), Scalability, Real Time Data, Grafana, Process Optimization, Distributed Computing, System Configuration, Command-Line Interface, Content Strategy

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    Master Zoho Books: Analyze, Manage & Automate Accounting

    Skills you'll gain: Accounting Software, Financial Reporting, Business Reporting, Management Reporting, Project Accounting, Bookkeeping, Standard Accounting Practices, Accounting, Small Business Accounting, Ledgers (Accounting), General Accounting, Software As A Service, Expense Management, Order Management, Billing, Billing & Invoicing, Invoicing, System Configuration, Inventory Management System, Payment Processing

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Graphic Design

    Skills you'll gain: Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Visual Design, Design, Layout Design, Design Elements And Principles, Typography, Design Software, Design Reviews, Design Strategies, Color Theory, Adobe Photoshop, Peer Review, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.4K reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Excel Essentials

    Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Visualization, Data Analysis Software, Productivity Software, Data Security, Data Validation, Data Management, Workflow Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Knowledge Accelerators

    From Excel to Power BI

    Skills you'll gain: Power BI, Data Visualization, Interactive Data Visualization, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Synthesis, Trend Analysis, Excel Formulas, Data Manipulation, Business Analytics, Data Management, Key Performance Indicators (KPIs), Data Quality

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 3 Months

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    AI CERTs

    AI For Healthcare Leaders

    Skills you'll gain: Responsible AI, Data Ethics, Health Care Administration, Practice Management Software, Medical Billing and Coding, Artificial Intelligence, Health Informatics, Regulatory Compliance, AI Enablement, Patient Flow, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Machine Learning, Medical Billing, Natural Language Processing, Revenue Cycle Management, Artificial Intelligence and Machine Learning (AI/ML), Healthcare Ethics, Medical Assistance, Fraud detection, Generative AI

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Logical Operations

    Project Management: Managing Uncertainty and Risks

    Skills you'll gain: Risk Analysis, Project Risk Management, User Story, Communication Planning, Sprint Planning, Agile Project Management, Change Control, Project Management, Project Planning, Backlogs, Release Management, Stakeholder Communications, Team Leadership, Leadership, Microsoft Excel, Leadership Development, Microsoft Word, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Jira: Navigate, Track, and Organize

    Skills you'll gain: Jira (Software), Agile Project Management, Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Project Coordination, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    ASP.NET Core MVC - Up and Running (.NET 5)

    Skills you'll gain: .NET Framework, Application Deployment, Bootstrap (Front-End Framework), Full-Stack Web Development, Database Management, User Accounts, Payment Systems, Authentications, Role-Based Access Control (RBAC), Data Modeling, Transaction Processing

    Intermediate · Course · 3 - 6 Months

  • Status: New
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    Packt

    Work-Life Balance Mastery for Career and Life Success

    Skills you'll gain: Lifelong Learning, Entrepreneurship, Willingness To Learn, Delegation Skills, Adaptability, Goal Setting, AI Enablement

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Duke University

    Theology for Personal Spiritual Growth

    Skills you'll gain: Storytelling, Aesthetics, Compassion, Art History, Liberal Arts, Performing Arts, Teaching, Community Development, Creativity, Discussion Facilitation, Music, Research, Personal Integrity, Leadership, Self-Awareness, Cultural Diversity, Growth Mindedness, Ethical Standards And Conduct

    4.5
    Rating, 4.5 out of 5 stars
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    30 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Edureka

    Generative Engine Content Optimization

    Skills you'll gain: Content Performance Analysis, Generative AI, AI Workflows, Web Content, Prompt Engineering, AI Product Strategy, Search Engine Optimization, Content Creation, Content Strategy, Content Marketing, Public Relations, ChatGPT

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…575859…549

In summary, here are 10 of our most popular customer experience courses

  • Optimize Kafka for Speed & Availability: Coursera
  • Master Zoho Books: Analyze, Manage & Automate Accounting: EDUCBA
  • Graphic Design: University of Colorado Boulder
  • Excel Essentials: Packt
  • From Excel to Power BI: Knowledge Accelerators
  • AI For Healthcare Leaders: AI CERTs
  • Project Management: Managing Uncertainty and Risks: Logical Operations
  • Jira: Navigate, Track, and Organize: Coursera
  • ASP.NET Core MVC - Up and Running (.NET 5): Packt
  • Work-Life Balance Mastery for Career and Life Success: Packt

Other topics to explore

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1095 courses
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668 courses
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425 courses
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145 courses
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471 courses
Math and Logic
70 courses
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137 courses
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401 courses
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150 courses

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