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ServiceNow Courses

ServiceNow courses can help you learn IT service management, workflow automation, incident management, and change management processes. You can build skills in configuring ServiceNow applications, creating reports and dashboards, and integrating third-party tools. Many courses introduce ServiceNow's platform features, such as the ServiceNow Studio for application development and the Performance Analytics tool for data visualization, allowing you to apply your knowledge in practical settings.

Popular ServiceNow Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Pearson

    Kubernetes From Basics to Guru: Unit 5

    Skills you'll gain: Istio, Microservices, Containerization, Docker (Software), Kubernetes, Application Deployment, Software Architecture, Service Oriented Architecture, Application Performance Management, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Power Platform Integration with Azure & Custom APIs

    Skills you'll gain: Power Apps Component Framework, Application Lifecycle Management, Azure DevOps Pipelines, Microsoft Power Platform, Power Platform Architecture & Technical Design, Microsoft Power Automate/Flow, Azure DevOps, Microsoft Copilot, Enterprise Application Management, Email Automation, Application Deployment, Continuous Deployment, User Interface (UI), User Interface and User Experience (UI/UX) Design, UI Components, Postman API Platform, User Interface (UI) Design, Systems Development Life Cycle, Mobile Development, CI/CD

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Intel

    Intel® Telco Cloud Academy

    Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Deployment, Virtual Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Network Architecture, Cloud Computing Architecture, Cloud Technologies, Containerization, Business Transformation, Digital Transformation, Cloud Platforms, Kubernetes, Cloud Engineering, Cloud Solutions, Network Planning And Design, Computing Platforms, Operational Efficiency

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Explanation of Service Value System & its Components

    Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, Operational Excellence, IT Management, User Feedback, Innovation, Customer Service, Process Improvement and Optimization, Automation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    104 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Customer Service in the Age of Generative AI

    Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Service Orchestration and Choreography on Google Cloud

    Skills you'll gain: Microservices, Cloud-Native Computing, Google Cloud Platform, Cloud Applications, Software Architecture, Cloud Development, Event-Driven Programming, Cloud-Based Integration, Serverless Computing, Service Oriented Architecture

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 3

    Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Linux Servers, Operating System Administration, Red Hat Enterprise Linux, Ubuntu, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Monitoring, Network Administration, General Networking, Software Installation, Performance Tuning, Service Management, Network Protocols

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    AWS Services

    Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Services, Cloud Computing, Relational Databases, Cloud Storage, Amazon CloudWatch, Databases, Database Management, Authorization (Computing), Operational Databases, Virtual Private Networks (VPN), Configuration Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    SLIs and SLOs Demystified

    Skills you'll gain: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Performance Metric, Performance Measurement, Business Metrics, Continuous Monitoring, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Business Workflow Analysis, Journey Mapping, Prioritization, Business Leadership

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Customer Experience Optimization

    Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Managing Identity Services using AD DS and Microsoft Entra

    Skills you'll gain: Group Policy, Azure Active Directory, Active Directory, Microsoft Servers, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Cloud Deployment, Infrastructure As A Service (IaaS), Cloud-Based Integration, Disaster Recovery, System Configuration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

1…678…9

In summary, here are 10 of our most popular servicenow courses

  • Kubernetes From Basics to Guru: Unit 5: Pearson
  • Power Platform Integration with Azure & Custom APIs: Board Infinity
  • Intel® Telco Cloud Academy: Intel
  • ITIL V4 Explanation of Service Value System & its Components: EDUCBA
  • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
  • Service Orchestration and Choreography on Google Cloud: Google Cloud
  • CompTIA Linux+ XK0-005: Unit 3: Pearson
  • AWS Services: LearnKartS
  • SLIs and SLOs Demystified: Packt
  • Generative AI for Customer Experience Optimization: Edureka

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