• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Management

Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Popular Conflict Management Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Managing Conflict

    Skills you'll gain: Conflict Management, Active Listening, Teamwork, Collaboration, Professionalism, Relationship Management, Interpersonal Communications, Culture Transformation, Emotional Intelligence, Accountability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Cross-Cultural Communication and Management

    Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cultural Responsiveness, Team Collaboration, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Communication, Constructive Feedback

    4.6
    Rating, 4.6 out of 5 stars
    ·
    54 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Creo Incubator

    Soft skills for clinicians: Conflict resolution

    Skills you'll gain: Constructive Feedback, Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Stress Management, Resilience, Professionalism, Clinical Leadership, Empathy, Coordinating, Teamwork, Problem Solving, Self-Awareness, Collaboration, Communication Strategies, Interpersonal Communications, Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    Manage Abrasive Workplace Behavior With Backbone

    Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Overcoming Objections, Composure, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Accountability, Employee Engagement, Compassion, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Nursing Leadership: Conflict Resolution & Problem-Solving

    Skills you'll gain: Composure, Clinical Leadership, Nursing Management, Patient-centered Care, Leadership, Nursing Administration, Trustworthiness, Teamwork, Collaboration, Emotional Intelligence, Team Collaboration, Empathy & Emotional Intelligence, Resilience, Behavior Management, Communication Strategies, Assertiveness, Problem Solving, Active Listening, Communication, Accountability

    Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Problem & Conflict Resolution

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Manager of Managers: Navigating Crisis and Uncertainty

    Skills you'll gain: Crisis Management, Delegation Skills, Resilience, Decisiveness, Dealing With Ambiguity, Leadership and Management, Service Recovery, Leadership, Leadership Development, Team Leadership, Empathy, Interpersonal Communications, Decision Making, Executive Presence, Composure, Empowerment, Internal Communications, Emotional Intelligence, Adaptability, Business Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Crisis Management and Crisis Communication Consulting  

    Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Leadership, Leadership and Management, Consultative Approaches, Business Leadership, Corporate Communications, Strategic Communication, Mitigation, Trend Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Managing Conflicts with Cultural and Emotional Intelligence

    Skills you'll gain: Intercultural Competence, Empathy & Emotional Intelligence, Influencing, Leadership, Team Collaboration, Cultural Sensitivity, Communication, Safety Culture, Decision Making, Process Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Project Management: Managing and Closing Successfully

    Skills you'll gain: Project Closure, Project Implementation, Project Management Life Cycle, Change Control, Project Controls, Project Performance, Project Management, Performance Reporting, Sprint Planning, Project Planning, Change Requests, Agile Project Management, Microsoft Excel, Plan Execution, Report Writing, Team Leadership, Microsoft Office, Leadership, Microsoft Word, Leadership Development

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Intercultural Communication and Conflict Resolution

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Communication Strategies, Diversity Awareness, Cultural Sensitivity, Communication Planning, Culture, Interpersonal Communications, Conflict Management, Communication, Verbal Communication Skills

    4.5
    Rating, 4.5 out of 5 stars
    ·
    678 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to Crisis Management and Crisis Communication

    Skills you'll gain: Crisis Management, Strategic Communication, Communication Planning, Corporate Communications, Communication Strategies, Case Studies, Stakeholder Communications, Internal Communications, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

1…789…834

In summary, here are 10 of our most popular conflict management courses

  • Managing Conflict: Packt
  • Cross-Cultural Communication and Management: University of California, Davis
  • Soft skills for clinicians: Conflict resolution: Creo Incubator
  • Manage Abrasive Workplace Behavior With Backbone : University of Colorado Boulder
  • Nursing Leadership: Conflict Resolution & Problem-Solving: Coursera
  • Problem & Conflict Resolution: Microsoft
  • Manager of Managers: Navigating Crisis and Uncertainty: Coursera
  • Crisis Management and Crisis Communication Consulting  : University of Colorado Boulder
  • Managing Conflicts with Cultural and Emotional Intelligence: University of Maryland, College Park
  • Project Management: Managing and Closing Successfully: Logical Operations

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok