Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Microsoft Copilot, Data Presentation, Microsoft Excel, Interactive Data Visualization, Data Validation, Auditing, Data Quality, Excel Formulas, Prompt Engineering, Generative AI, Prompt Patterns, Statistical Reporting, Business Reporting, Microsoft Office, Data Manipulation, AI Orchestration, Data Management, Artificial Intelligence, Predictive Analytics, Business
Beginner · Guided Project · Less Than 2 Hours

Edureka
Skills you'll gain: Responsible AI, Incident Management, Governance, Incident Response, Data Governance, Compliance Management, Policy Development, Risk Management, Governance Risk Management and Compliance, Data Ethics, AI Security, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Data Quality, Data Analysis, Data-Driven Decision-Making, Digital Analysis, Data Collection, Search Engine Optimization
Beginner · Specialization · 1 - 3 Months

Pragmatic AI Labs
Skills you'll gain: Amazon Bedrock, Serverless Computing, AWS SageMaker, Generative AI, AI Integrations, Token Optimization, AI Workflows, Amazon Web Services, Rust (Programming Language), Analytics, Anomaly Detection, Development Environment, Performance Analysis, Python Programming, Operational Efficiency, Data Wrangling, Benchmarking, Cost Reduction
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Amazon Redshift, Identity and Access Management, Role-Based Access Control (RBAC), Google Cloud Platform, Extract, Transform, Load, Data Import/Export, Data Modeling, Data Warehousing, Database Design, Data Migration, SQL, Data Sharing, Database Architecture and Administration, Data Integration, Data Storage Technologies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Lakes, Microsoft Azure, Data Architecture, Extract, Transform, Load, Power BI, Data Security, Data Transformation, Data Governance, Data Warehousing, Real Time Data, Computing Platforms, Collaborative Software, Data-Driven Decision-Making, Data Integration, Dashboard, Data Analysis, Data Presentation, Cloud Infrastructure, Python Programming, Machine Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Interviewing Skills, Verbal Communication Skills, Cybersecurity, Communication Strategies, Communication, Professional Development, Penetration Testing, Personal Attributes, Stress Management, Branding, Adaptability, Collaboration, Negotiation, Digital Forensics
Beginner · Course · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Portfolio Risk, Wealth Management, Real Estate, Investments, Portfolio Management, Financial Planning, Property and Real Estate, Investment Management, General Finance, Insurance, Commercial Real Estate, Return On Investment, Private Equity, Business Valuation, Risk Management, Market Liquidity, Financial Statement Analysis, Risk Analysis, Financial Statements, Economics
Beginner · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Financial Modeling, Blockchain, FinTech, Risk Modeling, Portfolio Risk, Entrepreneurial Finance, Financial Market, Business Valuation, Risk Management, Excel Formulas, Market Data, Emerging Technologies, Cryptography, Risk Analysis, Fundraising and Crowdsourcing, Law, Regulation, and Compliance, Financial Analysis, Entrepreneurship, Finance, Microsoft Excel
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Infrastructure, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Solutions, Kubernetes, Cloud Platforms, Microsoft 365, Cloud Security, Scalability, Cloud Deployment, Network Security, Network Administration, Virtualization and Virtual Machines, Virtual Networking, Network Routing, Operating System Administration, Load Balancing, Application Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Data Preprocessing, MLOps (Machine Learning Operations), Model Evaluation, AI Product Strategy, Product Management, Model Training, Product Lifecycle Management, Machine Learning Algorithms, Model Optimization, Applied Machine Learning, Decision Intelligence, Data Processing, Technical Product Management, Feature Engineering, Project Management, Machine Learning Methods, Machine Learning, Technical Management, Data Transformation
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Customer Analysis, Business Planning, Sales Strategy, Sales Pipelines, Customer Insights, Entrepreneurship, Proposal Development, Market Analysis, Innovation, Marketing Planning, Marketing, Market Research, Product Development, User Research, New Business Development, Process Validation, Business Strategies, Value Propositions, Business Modeling, Finance
Beginner · Course · 1 - 3 Months