• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: Free
    Free
    C

    Coursera

    Engaging and Assessing Students with Plickers

    Skills you'll gain: Student Engagement, Interactive Learning, Digital pedagogy, Instructional Strategies, Education Software and Technology, Pedagogy, User Accounts, Teaching, Barcoding, Account Management, Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    41 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Securing Cloud and Hybrid Networks

    Skills you'll gain: Continuous Monitoring, Cloud Security, Disaster Recovery, Network Security, Cloud Services, AI Security, Cyber Security Policies, Cloud Deployment, Security Controls, Cloud Computing Architecture, Cloud Computing, Hybrid Cloud Computing, Cyber Security Strategy, Cybersecurity, Data Security, Threat Detection, Cloud Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    23 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Operating Systems and Networking Fundamentals

    Skills you'll gain: Operating System Administration, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, Systems Administration, TCP/IP, Linux Administration, Linux, General Networking, Patch Management, Operating Systems, User Accounts, Network Routers, System Monitoring, Network Troubleshooting, Mac OS, Identity and Access Management, Network Security

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Birla Institute of Technology & Science, Pilani

    Discrete Mathematics for Computer Science and Engineering

    Skills you'll gain: Theoretical Computer Science, Mathematics and Mathematical Modeling, Applied Mathematics, Algorithms, Cryptography, Data Management

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Comunicación empresarial: redacción profesional efectiva

    Skills you'll gain: Business Writing, Proofreading, Business Correspondence, Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Editing, Communication Planning, Strategic Communication, Communication, Planning, Social Media

    5
    Rating, 5 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Advancing Health Equity: A Guide to Reducing Bias in Healthcare

    Skills you'll gain: Diversity Awareness, Diversity Training, Diversity Equity and Inclusion Initiatives, Health Equity, Health Disparities, Workplace inclusivity, Accountability, Healthcare Ethics, Ethical Standards And Conduct, Cultural Responsiveness, Public Health, Empathy & Emotional Intelligence, Leadership Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI Automation Tools and Applications

    Skills you'll gain: Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Automation, Agentic systems, Generative AI, LangChain, Agentic Workflows, Marketing Automation, LLM Application, AI Integrations, AI Security, Cloud Solutions, Prompt Engineering, Slack (Software), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Google Sheets

    4.1
    Rating, 4.1 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Python NoSQL Data Engineering with MongoDB

    Skills you'll gain: MongoDB, Data Transformation, Customer Analysis, Customer Insights, Back-End Web Development, Customer Data Management, Data Processing, NoSQL, Database Development, Data Maintenance, Document Management, Pandas (Python Package), Database Design, Data Validation, Extract, Transform, Load, Database Management, Databases, Data Pipelines, Data Access, Query Languages

    4.6
    Rating, 4.6 out of 5 stars
    ·
    72 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Information Security Awareness

    Skills you'll gain: Security Awareness, Information Systems Security, Cybersecurity, Cyber Security Strategy, Cyber Security Policies, Information Privacy, Data Sharing, Telecommuting, Professional Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Travel Agency Fundamentals

    Skills you'll gain: Booking (Sales), Sales Process, General Sales Practices, Market Opportunities, Client Services

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Organizational Design

    Skills you'll gain: Employee Engagement, Organizational Change, Organizational Structure, Workflow Management, Business Workflow Analysis, Process Design, Organizational Development, Operational Excellence, Culture Transformation, Drive Engagement, Organizational Effectiveness, Communication Strategies, Business Process Improvement, Business Management, Workforce Management, Performance Improvement, Business Operations, Productivity, Decision Making, Strategic Thinking

    3.5
    Rating, 3.5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Command Line (CLI) & Terminal Basics

    Skills you'll gain: Command-Line Interface, File Management, Unix Commands, Unix Shell, File Systems, Linux Commands, File I/O

    Beginner · Course · 1 - 4 Weeks

1…796797798…834

In summary, here are 10 of our most popular it service management courses

  • Engaging and Assessing Students with Plickers: Coursera
  • Securing Cloud and Hybrid Networks: LearnQuest
  • Operating Systems and Networking Fundamentals: Packt
  • Discrete Mathematics for Computer Science and Engineering: Birla Institute of Technology & Science, Pilani
  • Comunicación empresarial: redacción profesional efectiva: Universidad de Palermo
  • Advancing Health Equity: A Guide to Reducing Bias in Healthcare: University of Michigan
  • Generative AI Automation Tools and Applications: Edureka
  • Python NoSQL Data Engineering with MongoDB: EDUCBA
  • Information Security Awareness: LearnKartS
  • Travel Agency Fundamentals: Dubai College of Tourism

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok