
Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, AI Workflows, Microsoft Power Platform, Business Process Automation, Automation, Model Training, Process Design, Test Tools, Process Improvement, AI Integrations, Microsoft 365, Development Environment
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, Business Planning, Business Strategy, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux Servers, Linux Administration, Unix, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Unix Shell, Debugging, System Monitoring, DevOps, Memory Management, Resource Management
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Program Management, Project Controls, Cost Management, Earned Value Management, Risk Analysis, Process Management, Risk Management, Program Implementation, Project Schedules, Project Closure, Project Management Institute (PMI) Methodology, Budget Management, Risk Management Framework, Cost Estimation, Business Risk Management, Procurement, Communication Planning, Financial Management, Contract Management, Quality Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Process Design, Process Flow Diagrams, Diagram Design, Data Visualization, Graphic Design, Account Management, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Robotic Process Automation, Business Process Automation, Process Design, Automation, HR Tech, Workflow Management, Email Automation, Process Mapping, Data Storage Technologies, Data Validation, Data Entry, Business Logic, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Statistical Process Controls, Six Sigma Methodology, Statistical Hypothesis Testing, Lean Six Sigma, Statistical Analysis, Continuous Improvement Process, Data Analysis, Analysis, Process Analysis, Process Improvement, Quality Improvement, Statistical Methods, Quality Monitoring, Quality Control, Process Improvement and Optimization, Root Cause Analysis, Data-Driven Decision-Making, Statistics, Statistical Inference
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Workflow Management, No-Code Development, Business Process Automation, Automation, Process Optimization, Debugging, Performance Improvement, Process Improvement and Optimization, Process Improvement, Process Analysis, Consolidation, Issue Tracking, Auditing, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks
Blue Prism
Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Automation, Process Design, Workflow Management, Process Management, Process Modeling, Process Development, Business Process, Process Validation, Release Management, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Email Automation, Transaction Processing, Business Process Automation, Automation, Data Import/Export, Data Integration, Scalability, Image Analysis, Data Validation, Service Level
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Stakeholder Management, Business Workflow Analysis, Business Process Modeling, Process Analysis, Workflow Management, Business Transformation, Business Analysis, Business Process Management, Business Process Improvement, Stakeholder Analysis, Business Requirements, Gap Analysis, Requirements Elicitation, Digital Transformation, Continuous Improvement Process, Innovation, Agile Methodology
Beginner · Course · 1 - 4 Weeks