
Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud-Based Integration, Cloud Services, Cloud API, Cloud Storage, Data Management
Beginner · Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Enterprise Resource Planning, Procurement, Purchasing, Robotic Process Automation, Business Technologies, Supply Chain Systems, Business Process Automation, Technology Solutions, Accounts Payable, AI Enablement, Digital Transformation, Automation, AI Integrations
★ 4.8 (8) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sustainable Business, Technical Sales, Consultative Approaches, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Selling Techniques, Sales Strategy, Customer Relationship Building, Relationship Building, Sales Process, Relationship Management, Solution Design, Sales Prospecting, Customer Advocacy, Market Opportunities, AI Personalization, Customer Relationship Management, Business Relationship Management
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Lean Manufacturing, Service Improvement, Operations Management, Operational Excellence, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Workforce Planning, Process Improvement, Staff Management, Process Analysis, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services
★ 4.4 (25) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Business Process Automation, Microsoft Power Platform, Email Automation, Workflow Management, Microsoft 365, Order Management, Expense Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Anomaly Detection, Model Deployment, Google Cloud Platform, Cloud Deployment, Cloud Applications, Application Deployment, Image Analysis, Computer Vision
Beginner · Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Agentic systems, AI Workflows, Generative AI Agents, Amazon Web Services, AI Security, Cloud Deployment, Customer Relationship Management, Security Controls
★ 4.6 (7) · Beginner · Project · Less Than 2 Hours

Skills you'll gain: Model Evaluation, Customer Analysis, Model Training, Logistic Regression, Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, E-Commerce, Big Data, Data Access, Applied Machine Learning, Data Analysis, Classification Algorithms
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Merchandising, E-Commerce, Web Applications, Scalability, Business Technologies, Technology Solutions, Application Frameworks, Application Development, Systems Integration, Javascript
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
Beginner · Course · 1 - 4 Weeks