• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Self Service Technologies

Results for "self service technologies"


  • R

    Rutgers the State University of New Jersey

    Leveraging Technology to Achieve Results

    Skills you'll gain: Enterprise Resource Planning, Procurement, Purchasing, Robotic Process Automation, Business Technologies, Supply Chain Systems, Business Process Automation, Technology Solutions, Accounts Payable, AI Enablement, Digital Transformation, Automation, AI Integrations

    ★ 4.8 (8) · Intermediate · Course · 1 - 3 Months

  • 2

    28DIGITAL

    Standardisation & Technology

    Skills you'll gain: Technical Standard, Ethical Standards And Conduct, Interoperability, Emerging Technologies, Common Core Standards, Information Privacy, Digital Communications, Telecommunications, Artificial Intelligence

    ★ 4.5 (55) · Beginner · Course · 1 - 3 Months

  • Y

    Yonsei University

    IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies

    Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Technologies, Cloud Computing, Cloud Services, Internet Of Things, Cloud Platforms, Local Area Networks, Emerging Technologies, Computing Platforms, Network Architecture, Telecommunications, Amazon Web Services, Cloud-Based Integration, General Networking, Infrastructure As A Service (IaaS), Infrastructure Architecture, Hardware Architecture, Network Infrastructure, Network Protocols

    ★ 4.7 (1.4K) · Beginner · Course · 1 - 3 Months

  • A

    American Psychological Association

    Psychology of the Self

    Skills you'll gain: Self-Awareness, Self-Discipline, Personal Development, Psychology, Self-Motivation, Culture, Emotional Intelligence, Cultural Diversity, Goal Setting, Motivational Skills, Scientific Methods

    ★ 4.7 (21) · Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    ★ 4.6 (366) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    What are GPTs and How can they work for my business?

    Skills you'll gain: ChatGPT, AI Enablement, AI Product Strategy, Market Research, Financial Forecasting, AI Personalization, Strategic Thinking, Market Analysis, Generative AI Agents, Market Intelligence, Supply Chain, LLM Application, Generative AI, Supply Chain Planning, Strategic Decision-Making, Supply Chain Management, Digital Transformation, Innovation, AI Integrations, Forecasting

    ★ 3.9 (12) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Automate Equipment Ordering Prep Process with Power Automate

    Skills you'll gain: Microsoft Power Automate/Flow, Business Process Automation, Microsoft Power Platform, Email Automation, Workflow Management, Microsoft 365, Order Management, Expense Management

    Beginner · Guided Project · Less Than 2 Hours

  • D

    DeepLearning.AI

    Serverless Agentic Workflows with Amazon Bedrock

    Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Agentic systems, AI Workflows, Generative AI Agents, Amazon Web Services, AI Security, Cloud Deployment, Customer Relationship Management, Security Controls

    ★ 4.6 (7) · Beginner · Project · Less Than 2 Hours

  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication

    ★ 4.6 (97) · Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

    ★ 4.6 (553) · Beginner · Professional Certificate · 3 - 6 Months

  • W

    Whizlabs

    Automating Infrastructure - Chef for DevOps

    Skills you'll gain: Chef (Configuration Management Tool), Devops Tools, DevOps, IT Automation, Amazon Web Services, Infrastructure Architecture, User Accounts, Amazon Elastic Compute Cloud, MySQL, Application Deployment, WordPress, Configuration Management

    Beginner · Course · 1 - 3 Months

  • A

    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, Generative AI Agents, Productivity, No-Code Development, AI Enablement, AI literacy, Customer Service, Digital Transformation, Automation, Feasibility Studies, Operational Efficiency, Responsible AI, Risking, Innovation

    Intermediate · Course · 1 - 4 Weeks

1…8910…562

In summary, here are 10 of our most popular self service technologies courses

  • Leveraging Technology to Achieve Results: Rutgers the State University of New Jersey
  • Standardisation & Technology: 28DIGITAL
  • IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies: Yonsei University
  • Psychology of the Self : American Psychological Association
  • Introduction to Customer Service: CVS Health
  • What are GPTs and How can they work for my business?: Coursera
  • Automate Equipment Ordering Prep Process with Power Automate: Coursera
  • Serverless Agentic Workflows with Amazon Bedrock: DeepLearning.AI
  • Call Center Customer Service: CVS Health
  • CVS Health Call Center Customer Service: CVS Health

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok