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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Meta

    Advertising with Meta

    Skills you'll gain: Advertising Campaigns, Marketing Budgets, Advertising, Instagram, Target Audience, Facebook, Social Media, Paid media, Digital Advertising, Campaign Management, Social Media Marketing, Budgeting, Performance Metric, A/B Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.8K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Email Marketing Metrics & Drafts

    Skills you'll gain: Newsletters, Email Marketing, Content Performance Analysis, Driving engagement, Digital Marketing, Campaign Management, Marketing Effectiveness, Marketing Materials, Business Metrics, Customer Engagement, Performance Metric, Content Creation, Key Performance Indicators (KPIs), Performance Measurement

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Digital Marketing Operations & Analytics

    Skills you'll gain: Content Performance Analysis, Dashboard, Surveys, Newsletters, Search Engine Optimization, Marketing Budgets, Email Automation, Marketing Analytics, Marketing Automation, Spreadsheet Software, Web Analytics, Email Marketing, Content Marketing, Performance Reporting, Social Media Management, Google Analytics, Collaborative Software, Lead Generation, Pivot Tables And Charts, Project Management Software

    Beginner · Specialization · 3 - 6 Months

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    Real Madrid Graduate School Universidad Europea

    Theoretical Bases of Health and Injury Management

    Skills you'll gain: Kinesiology, Applied Machine Learning, Bayesian Network, Machine Learning, Data-Driven Decision-Making, Epidemiology, Load Balancing, Health Education, Data Integration, Systems Engineering, Psychological Evaluations

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Blender Geometry Nodes - Boats

    Skills you'll gain: Computer Graphic Techniques

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Noise, Vibration & Harshness (NVH) Testing

    Skills you'll gain: Vibrations, Test Engineering, Product Testing, Performance Testing, Human Factors, Engineering Analysis, Digital Signal Processing, Laboratory Testing, Scientific Visualization, Data Integration, Root Cause Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of California San Diego

    Introduction to Big Data

    Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Data Analysis, Unstructured Data, Distributed Computing, Real Time Data, File Systems

    4.6
    Rating, 4.6 out of 5 stars
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    11K reviews

    Mixed · Course · 1 - 3 Months

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    Packt

    Advanced Programming, Control, and Monitoring Systems

    Skills you'll gain: Programmable Logic Controllers, Real-Time Operating Systems, Program Development, Human Machine Interfaces, Automation, System Monitoring, Simulations

    Advanced · Course · 1 - 4 Weeks

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    Scrum Alliance

    AI for Product Discovery & Strategy

    Skills you'll gain: AI Product Strategy, Product Planning, Brainstorming, Product Strategy, Generative AI, Strategic Decision-Making, Customer Insights, Market Analysis, Data-Driven Decision-Making, Market Research, Forecasting, Data Analysis

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Cybersecurity Fundamentals for High-Tech Manufacturing

    Skills you'll gain: Incident Response, Computer Security Incident Management, Operational Risk, Case Studies, Security Management, Risk Management, Risk Mitigation, Intellectual Property, Crisis Management, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Attacks, Cyber Engineering, Continuous Monitoring, Compliance Reporting, Governance, Design

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Apply C++ Programming Fundamentals for Beginners

    Skills you'll gain: Programming Principles, Computational Thinking, Development Environment, C++ (Programming Language), C and C++, Computer Programming, Integrated Development Environments, Debugging, Computer Science

    Beginner · Course · 1 - 3 Months

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    Logical Operations

    SAP Crystal Reports 2020 Essentials

    Skills you'll gain: Data Analysis Expressions (DAX), Microsoft Excel, Ad Hoc Reporting, Data Import/Export, Spreadsheet Software, Business Reporting, Microsoft Access, Report Writing, Management Reporting, Data Presentation, Data Analysis Software, Business Intelligence Software, Data Visualization, Data Analysis, Business Intelligence, SAP Applications, Data Integration, Microsoft Office

    Beginner · Specialization · 1 - 3 Months

Searches related to customer experience

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1…828384…549

In summary, here are 10 of our most popular customer experience courses

  • Advertising with Meta: Meta
  • Email Marketing Metrics & Drafts: Coursera
  • Digital Marketing Operations & Analytics: Coursera
  • Theoretical Bases of Health and Injury Management : Real Madrid Graduate School Universidad Europea
  • Blender Geometry Nodes - Boats: Packt
  • Noise, Vibration & Harshness (NVH) Testing: Coursera
  • Introduction to Big Data: University of California San Diego
  • Advanced Programming, Control, and Monitoring Systems: Packt
  • AI for Product Discovery & Strategy: Scrum Alliance
  • Cybersecurity Fundamentals for High-Tech Manufacturing: Coursera

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