
Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, ASP.NET, Continuous Deployment, Application Deployment, Cloud Deployment, Restful API, Middleware, Continuous Integration, Software Testing, .NET Framework, Responsive Web Design, API Design, Data Migration, Azure DevOps, Configuration Management, Data Validation, HTML and CSS, Database Application, C# (Programming Language), Web Applications
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service
Beginner · Guided Project · Less Than 2 Hours

Digital Marketing Institute
Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Prioritization, Competitive Analysis, Business Priorities, Prioritization, Strategic Planning, Strategic Thinking, Case Studies, Operational Analysis, Business Strategy, Spreadsheet Software, Strategic Decision-Making, Benchmarking, Market Analysis, Organizational Effectiveness, Analysis, Internal Auditing, External Auditing, Market Opportunities, Entrepreneurship, Leadership and Management
Intermediate · Guided Project · Less Than 2 Hours

Duke University
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Revenue Recognition, Inventory Accounting, Accrual Accounting, Generally Accepted Accounting Principles (GAAP), Accounting, Accounts Receivable, Financial Accounting, Financial Statement Analysis, Financial Statements, Finance, Estimation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Data Quality, Anomaly Detection, Generative Adversarial Networks (GANs), Data Ethics, Generative AI, Data Pipelines, Data Cleansing, Data Preprocessing, Data Synthesis, Data Validation, Responsible AI, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Advertising Campaigns, Social Media Campaigns, Lead Generation, Social Media, Social Media Marketing, Paid media, Digital Advertising, Campaign Management, Advertising, Driving engagement
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Productivity, Financial Statements, Financial Acumen, User Research, Target Audience, Business Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Adaptability, Digital Marketing, Data Visualization
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Relationship Building, Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Value Propositions, Solution Delivery, Business Analysis, Web Analytics, Cross-Functional Collaboration, Product Lifecycle Management, Product Management
Beginner · Course · 1 - 4 Weeks