• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Empathy Mapping

Results for "empathy mapping"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Deal Negotiation, Pricing Strategy & Stakeholder Mapping

    Skills you'll gain: Closing (Sales), Price Negotiation, Sales Territory Management, Decision Making, B2B Sales, Selling Techniques, Negotiation, Sales Pipelines, General Sales Practices, Enterprise Sales, Sales Strategy, Contract Negotiation, Stakeholder Analysis, Stakeholder Management, Sales Prospecting, Business Communication, Planning, Strategic Decision-Making, Strategic Thinking, Data-Driven Decision-Making

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    G

    Google

    Google AI

    Skills you'll gain: Vibe coding, Prompt Patterns, AI powered creativity, Brainstorming, Planning, AI literacy, Visual Storytelling, Responsible AI, Prompt Engineering Tools, Generative AI, Data Wrangling, Data Analysis, Content Creation, Artificial Intelligence, Presentations, Business Communication, Data Visualization, Research, Project Management, Machine Learning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.1K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Visualization, Web Mapping & Cloud GIS

    Skills you'll gain: Geospatial Information and Technology, Interactive Data Visualization, Geospatial Mapping, Geographic Information Systems, Graphic and Visual Design, Spatial Data Analysis, Design Elements And Principles, Generative AI, Color Theory, AI Workflows, Usability

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Geographic Information Systems (GIS)

    Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Spatial Analysis, Data Storytelling, Geographic Information Systems, Data Presentation, Geospatial Information and Technology, Geospatial Mapping, Public Health and Disease Prevention, Data Sharing, Public Health, Land Management, Heat Maps, Geostatistics, Epidemiology, Community Health, Image Analysis, Land Development, Project Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.5K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Practice Empathic Feedback

    Skills you'll gain: Constructive Feedback, Empathy, Tactfulness, Rapport Building, Team Building, Trustworthiness, Communication Strategies, Anthropic Claude, Performance Management, ChatGPT, AI literacy, Emotional Intelligence, Empathy & Emotional Intelligence, AI Personalization, Data Modeling

    Beginner · Course · 1 - 4 Weeks

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    GIS, Mapping, and Spatial Analysis

    Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Mapping, Metadata Management, Query Languages, Data Manipulation, Data Synthesis, Data Visualization, Quantitative Research, Data Compilation, Data Access, Interactive Data Visualization, Data Processing, Typography, Data Wrangling

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.1K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Back-End Development

    Skills you'll gain: Cloud Deployment, Software Development Life Cycle, Open Web Application Security Project (OWASP), Istio, Cloud-Native Computing, Linux Commands, Software Architecture, Application Deployment, Kubernetes, Bash (Scripting Language), Restful API, Shell Script, Django (Web Framework), Object-Relational Mapping, OpenShift, Git (Version Control System), Cloud Applications, Grafana, Microservices, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    The Museum of Modern Art

    Teaching with Art: Using Inquiry, Activities, and Themes

    Skills you'll gain: Design Thinking, Student Engagement, Creative Thinking, Teaching, Instructional Strategies, Student-Centred Learning, Creativity, Liberal Arts, Curriculum Planning, Self-Awareness, Aesthetics, Art History, Curriculum Development, Empathy, Learning Styles, Social Impact, Learning Strategies, Emotional Intelligence, Communication Strategies, Literacy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.1K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Cultivate Empathy: AI Chatbot Conversations

    Skills you'll gain: Empathy, Active Listening, Verbal Communication Skills, ChatGPT, Interpersonal Communications, Empathy & Emotional Intelligence, Emotional Intelligence, AI literacy, Relationship Building, Generative AI Agents

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Mastering Node.js Web Development

    Skills you'll gain: Node.JS, TypeScript, Restful API, Back-End Web Development, Object-Relational Mapping, Web Development, Secure Coding, Server Side, Software Development Tools, Authentications, OAuth, Web Applications, Web Services, Unit Testing, Data Validation, Full-Stack Web Development, Authorization (Computing), Development Environment, Javascript, E-Commerce

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    The Complete Certified Salesforce Administrator Guide

    Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, User Provisioning, Application Deployment, User Accounts, Data Import/Export, Customer Relationship Management, Data Validation, Business Process Automation, Data Integrity, Cloud Computing Architecture, Workflow Management, Business Reporting, Data Migration, Data Management, Object-Relational Mapping, Automation, Role-Based Access Control (RBAC), Identity and Access Management

    Intermediate · Specialization · 3 - 6 Months

1234…101

In summary, here are 10 of our most popular empathy mapping courses

  • Deal Negotiation, Pricing Strategy & Stakeholder Mapping: Coursera
  • Google AI: Google
  • Visualization, Web Mapping & Cloud GIS: Coursera
  • Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
  • Geographic Information Systems (GIS): University of California, Davis
  • Practice Empathic Feedback: Coursera
  • GIS, Mapping, and Spatial Analysis: University of Toronto
  • IBM Back-End Development: IBM
  • Teaching with Art: Using Inquiry, Activities, and Themes: The Museum of Modern Art
  • Cultivate Empathy: AI Chatbot Conversations: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • Free IT Certifications and Courses
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok