
Coursera
Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Performance Tuning, Systems Analysis, Virtual Environment, Virtualization and Virtual Machines, Operating System Administration, Memory Management, End User Training and Support, Help Desk Support, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Record Keeping, Cloud Deployment
★ 4.3 (12) · Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, System Monitoring, Capacity Management, Incident Management, Memory Management, Continuous Integration, Continuous Monitoring
★ 4.6 (3.1K) · Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Active Listening, Influencing, Negotiation, Leadership, Professional Development, Personal Development, Conflict Management, Decision Making, Persuasive Communication, Rapport Building, Leadership Development, Relationship Building, Business Ethics, Professionalism, Communication, Relationship Management, Ethical Standards And Conduct, Interpersonal Communications, Verbal Communication Skills, Communication Strategies
★ 4.6 (144) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Root Cause Analysis, Problem Management, Solution Delivery, Issue Tracking, Plan Execution, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Discussion Facilitation, Project Management Software, Performance Measurement, Accountability
Beginner · Course · 1 - 4 Weeks

Howard University
Skills you'll gain: Regression Analysis, Correlation Analysis, Spreadsheet Software, Business Analysis, Data-Driven Decision-Making, Data Modeling, Business Modeling, Business Analytics, Microsoft Excel, Business Solutions, Statistical Analysis, Mathematical Modeling, Data Analysis Software, Excel Formulas, Analysis, Statistical Methods, Forecasting, Data Analysis, Operations Research, Business Strategy
★ 4.7 (33) · Intermediate · Specialization · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Critical Thinking and Problem Solving, Complex Problem Solving, Problem Solving, Strategic Decision-Making, Advanced Analytics, Decision Making, Critical Thinking, Data Storytelling, Strategic Thinking, Systems Thinking, Creative Problem-Solving, Deductive Reasoning, Storytelling, Analytics, Analytical Skills, Statistical Analysis, Solution Design, Business Strategy, Analysis, Business Analysis
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Creative Thinking, Performance Measurement, Teamwork, Performance Metric, Open Mindset, Organizational Strategy, Team Collaboration
★ 4.6 (7.6K) · Beginner · Course · 1 - 4 Weeks