Results for "zendesk"
Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building
Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Relationship Management, Relationship Building
Vanderbilt University
Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Agentic systems, Agentic Workflows, Generative AI, LLM Application, AI literacy, Email Automation, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, AI Workflows, AI powered creativity, Artificial Intelligence, Automation
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Google Workspace, Gmail, Workflow Management, Greeting Customers, Operations Management, Order Fulfillment
Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
What brings you to Coursera today?
Skills you'll gain: Make.com, AI Workflows, Microsoft Power Automate/Flow, Agentic Workflows, Business Process Automation, Generative AI Agents, Process Flow Diagrams, No-Code Development, AI Orchestration, Agentic systems, Process Mapping, Business Workflow Analysis, Process Design, Workflow Management, Automation, Process Improvement, Process Optimization, Continuous Improvement Process, Operational Efficiency, IT Automation
Skills you'll gain: Multi-Factor Authentication, Information Architecture, Security Controls, Vulnerability Scanning, Software Documentation, Authentications, ISO/IEC 27001, Penetration Testing, Vulnerability Assessments, Web Content Accessibility Guidelines, Auditing, Security Information and Event Management (SIEM), Data Security, Audit Planning, Enterprise Security, Single Sign-On (SSO), Security Assertion Markup Language (SAML), Maintainability, End User Training and Support, Control Panels
Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Social Media, Service Improvement, E-Commerce, Social Media Management, Organizational Development
Skills you'll gain: Postman API Platform, Personalized Campaigns, API Testing, Marketing Automation, Content Management Systems, Application Programming Interface (API), Drupal, Restful API, Data Mapping, Workflow Management, Data Integration, Security Controls, Compliance Management, Data Security
Pearson
Skills you'll gain: Zero Trust Network Access, Cybersecurity, Cyber Security Strategy, Cyber Security Assessment, IT Security Architecture, Computer Security, Security Architecture Review, Network Security, Security Strategy, Cloud Standards, Cloud Security
In summary, here are 10 of our most popular zendesk courses
- Introduction to CRM with HubSpot:Â Coursera
- Advanced Customer Relationship Management:Â Microsoft
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier:Â Vanderbilt University
- Generative AI for Customer Experience Optimization:Â Edureka
- Automating Sales Tasks with Zapier:Â Coursera
- GenAI for Customer Service Representatives:Â Coursera
- Operationalizing No-Code AI with Zapier - Automation & Plans:Â Board Infinity
- Confluence Administration, Security & Space Configuration:Â Coursera
- Universal Service Desk (USD) for Enterprise IT Services:Â Packt
- Introdução aos Sistemas de Informação para Negócios: Fundação Instituto de Administração
