
Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, AI Enablement, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Large Language Modeling, AI Personalization, HubSpot CRM, Business Process Automation, Email Marketing, Google Sheets, Workflow Management, Automation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Client Services, Relationship Building, Customer Insights
Advanced · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Agentic systems, Agentic Workflows, LLM Application, Productivity, Email Automation, AI Personalization, Make.com, AI Enablement, AI Workflows, OpenAI, Expense Management, Expense Reports, Large Language Modeling, Artificial Intelligence, Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Job Control Language (JCL), Mainframe Computing, z/OS, Virtualization, Unix, IBM DB2, IBM Cloud, Data Management, Virtual Machines, Data Storage, Operating System Administration, Infrastructure Architecture, System Programming, Operating Systems, Unix Commands, File Systems, Linux, Computer Architecture, Control Panels, Command-Line Interface
Intermediate · Professional Certificate · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Nginx, Web Servers, Apache, Ansible, CI/CD, Server Administration, Proxy Servers, Linux Servers, Load Balancing, Docker (Software), PHP (Scripting Language), Django (Web Framework), Microservices, Performance Tuning, Scalability
Beginner · Course · 1 - 3 Months

Intermediate · Course · 1 - 3 Months

Skills you'll gain: Systems Administration, Virtual Machines, Scalability
Beginner · Course · 1 - 4 Weeks