Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment

Skills you'll gain: Amazon Web Services, Document Management, Unstructured Data, Business Process Automation

Skills you'll gain: AI Personalization, Amazon Web Services, Amazon S3, Predictive Modeling, Applied Machine Learning

Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills

Skills you'll gain: Amazon Web Services, Application Deployment, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Cloud-Based Integration, Amazon DynamoDB, AWS Identity and Access Management (IAM), Natural Language Processing, Cloud Services, Development Testing

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Image Analysis, Amazon Elastic Compute Cloud, Amazon S3, Applied Machine Learning, Application Deployment, Machine Learning Algorithms, Computer Vision, Deep Learning, Machine Learning

Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, Security Requirements Analysis, Service Level

Skills you'll gain: Amazon Web Services, Data Management, Time Series Analysis and Forecasting, Real Time Data

Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation