
Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Liberal Arts, Cultural Diversity, Culture, Anthropology, Social Studies, Ethical Standards And Conduct, Oral Expression, Sociology, Case Studies, Environmental Issue, Science and Research
Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Histogram, Data Analysis, Data Presentation, Exploratory Data Analysis, Graphing, Data Visualization Software, Data Literacy, Descriptive Statistics, Statistical Software, Statistics, Research, Psychology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Presentation, Customer Analysis, Data Integration, Data Visualization, Data Analysis, Customer Insights, Data-Driven Decision-Making, Data Analysis Software, Exploratory Data Analysis, Customer Retention, Analytics, Data Visualization Software
Intermediate · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Information Technology Operations, Social Media, E-Commerce, Social Media Management, Organizational Development
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Customer Analysis, Persona Development, Customer Relationship Management, Customer Insights, Target Audience, Target Market, Marketing Strategies, Marketing Planning, Consumer Behaviour, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Data Storytelling, Leaflet (Software), Statistical Methods, Rmarkdown, Regression Analysis, Version Control, Web Scraping, Data Visualization, Statistical Analysis, Statistical Software, Data Manipulation, Time Series Analysis and Forecasting, Statistical Programming, Probability & Statistics, Tidyverse (R Package), Data Cleansing, Data Wrangling, Software Documentation, R Programming, R (Software)
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Matplotlib, Statistical Visualization, Seaborn, Data Visualization, Data-Driven Decision-Making, Exploratory Data Analysis, Data Presentation, Plot (Graphics), Data Visualization Software, Descriptive Statistics, Pandas (Python Package), Data Analysis, Statistics, Statistical Analysis, Data Manipulation, Correlation Analysis, Python Programming
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Budget Management, Budgeting, Events and Conferences, Cost Management, Return On Investment, Event Planning, Operating Budget, Cost Estimation, Cost Control, Cost Reduction, Event Management, Expense Management, Profit and Loss (P&L) Management, Revenue Management, Gross Profit, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Data Presentation, Data Entry, Data Processing, Data Science, Organizational Skills, Business Analytics, Data Management, Business Intelligence, Microsoft 365, Productivity Software, Record Keeping, Customer Data Management, Productivity, Financial Analysis, Marketing Planning, Project Management, Event Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Data Validation, Scatter Plots, Plot (Graphics), Pivot Tables And Charts, Microsoft Excel, Data Visualization, Regression Analysis, Excel Formulas, Statistical Visualization, Histogram, Data Analysis, Data Integrity, Statistical Modeling, Descriptive Statistics, Data Analysis Software, Spreadsheet Software, Financial Data, Financial Analysis, Automation
Beginner · Specialization · 1 - 3 Months
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Marketing Strategies, Business Marketing, Marketing Planning, Go To Market Strategy, Target Market, Customer Analysis, Value Propositions, Market Opportunities, Case Studies, B2B Sales, Consumer Behaviour, Strategic Thinking, Competitive Analysis, Auditing, Resource Allocation
Intermediate · Course · 1 - 4 Weeks