• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Popular Business Process Courses and Certifications


  • H

    Harvard Business Review

    Succeed with Customers

    Skills you'll gain: Marketing Planning, Selling Techniques, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support

    Intermediate · Course · 1 - 4 Weeks

  • e

    emlyon business school

    Effectuation : l'entrepreneuriat pour tous

    Skills you'll gain: Entrepreneurship, Dealing With Ambiguity, Stakeholder Engagement, Strategic Thinking, Creative Problem-Solving, Innovation, Business Strategies, Risk Management, Resourcefulness, Decision Making, Empowerment, Collaboration, Action Oriented, Adaptability, Resource Utilization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    232 reviews

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    GST Fundamentals and Compliance Analysis

    Skills you'll gain: Tax Compliance, Sales Tax, Tax Management, Compliance Management, Tax Preparation, Regulatory Compliance, Tax, Billing & Invoicing, Tax Returns, Invoicing, Tax Laws, Regulatory Requirements, Auditing, Registration, Payment Systems, E-Commerce

    Mixed · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Salesforce Basics

    Skills you'll gain: Salesforce, Sales Enablement, Data Management, Sales Process, Sales Development, Stakeholder Engagement, Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Data Security, Security Management, Customer Engagement, User Accounts, Customer Success Management, Marketing Management, Cloud-Based Integration, Customer Communications Management, Account Management, Automation, Business Reporting

    4.2
    Rating, 4.2 out of 5 stars
    ·
    220 reviews

    Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Project Budgeting, Risk Management, and Team Alignment

    Skills you'll gain: Project Controls, Project Risk Management, Project Management, Project Coordination, Earned Value Management, Cost Estimation, Budget Management, Project Planning, Budgeting, Project Scoping, Project Schedules, Risk Mitigation, Project Performance, Risk Management, Team Building, Risk Analysis, Team Management, Team Leadership, Stakeholder Management, Governance

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    QuickBooks - Payroll and Taxes

    Skills you'll gain: QuickBooks (Accounting Software), Payroll Reporting, Payroll Systems, Payroll Tax, Payroll, Payroll Administration, Payroll Processing, Tax Management, Sales Tax, Tax Compliance, Accounting Software, Workforce Management, Tax Preparation, Compliance Reporting, Scheduling, Tax, Benefits Administration

    Intermediate · Course · 1 - 4 Weeks

  • S

    SkillsBooster Academy

    Search Engine Optimization with ChatGPT

    Skills you'll gain: ChatGPT, Search Engine Optimization, Keyword Research, Content Optimization, Web Analytics and SEO, Token Optimization, Content Creation, Personalized Campaigns, Email Marketing, Web Content, Competitive Analysis, Generative AI, Content Strategy, Content Performance Analysis, Campaign Planning, Content Management

    Beginner · Course · 1 - 3 Months

  • A

    Arizona State University

    Innovar

    Skills you'll gain: Innovation, Ideation, Creativity, Customer experience improvement, New Product Development, Product Development, Research and Design, Service Design, Process Development, Brand Management, Brand Strategy, Sustainable Business, Process Improvement, Branding, Business Strategies, Business Modeling, Design, Corporate Sustainability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    830 reviews

    Beginner · Course · 1 - 3 Months

  • L

    LearnKartS

    Essential Skills for First-Time Managers

    Skills you'll gain: Negotiation, Prioritization, Conflict Management, Team Collaboration, Teamwork, Workplace inclusivity, De-escalation Techniques, Diversity Training, Communication, Stress Management, Emotional Intelligence, Productivity, Empathy & Emotional Intelligence, Diversity and Inclusion, Team Management, Team Leadership, Professionalism, Ethical Standards And Conduct, Strategic Prioritization, Workplace Bullying Intervention

    4.7
    Rating, 4.7 out of 5 stars
    ·
    608 reviews

    Beginner · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Organizational Development and HR Interventions

    Skills you'll gain: Organizational Development, Human Resource Strategy, Employee Engagement, Human Resources, Organizational Change, Organizational Effectiveness, Compensation Management, Performance Improvement, Change Management, Data Collection

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Craft Territory Playbook

    Skills you'll gain: Sales Territory Management, Sales Pipelines, Sales Strategy, Sales Management, Sales Development, Gap Analysis, Decision Making, Sales, Account Strategy, Sales Prospecting, Strategic Decision-Making, Performance Analysis, Goal Setting, Sales Support, Prioritization, AI Integrations

    Intermediate · Course · 1 - 4 Weeks

  • R

    Real Madrid Graduate School Universidad Europea

    Experience: Enhancing the Fan Journey

    Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, MarTech, Augmented and Virtual Reality (AR/VR), Drive Engagement, Hospitality, Disabilities, Storytelling

    Beginner · Course · 1 - 4 Weeks

1…143144145…834

In summary, here are 10 of our most popular business process courses

  • Succeed with Customers: Harvard Business Review
  • Effectuation : l'entrepreneuriat pour tous: emlyon business school
  • GST Fundamentals and Compliance Analysis: EDUCBA
  • Salesforce Basics: University of California, Irvine
  • Project Budgeting, Risk Management, and Team Alignment: John Wiley & Sons
  • QuickBooks - Payroll and Taxes: Packt
  • Search Engine Optimization with ChatGPT: SkillsBooster Academy
  • Innovar: Arizona State University
  • Essential Skills for First-Time Managers: LearnKartS
  • Organizational Development and HR Interventions: EDUCBA

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok